[shasha.madison]

I'm having this issue now!!!! Sis you figure yours out?

 

[mackenzie_1569]

I just started having this same exact issue. I have tried printing outside of print manager however the quality of the image is less than desired and the color is different than what is printed from print manager. For reference I have a Mac. I literally bought this SG500 less than 6 months ago. They want you to spend $300 to buy their ink refills when the printer itself costs $500. For a small business this is so detrimental. I sell personalized pet portraits and now my printer is useless. If anyone figures out how to fix this please share!

 

[Geoffhancock]

Does anyone have a win icc profile for Illustrator as our SG500 started the criss cross lines this morning and we have heaps of work to do, when printing directly through the driver it is too washed out and prints really quick, cannot see where I can change the output dpi?

 

[into the T]

Does anyone have a win icc profile for Illustrator as our SG500 started the criss cross lines this morning and we have heaps of work to do, when printing directly through the driver it is too washed out and prints really quick, cannot see where I can change the output dpi?

here is probably a good start for you, and anyone else that wants an icc and print from any other graphics program (gimp is free and supports using different icc's check here for instructions)

inkowl also has the refillable carts and much cheaper dyesub inks than sawgrass

 

[ANN S]

I just started having this same exact issue. I have tried printing outside of print manager however the quality of the image is less than desired and the color is different than what is printed from print manager. For reference I have a Mac. I literally bought this SG500 less than 6 months ago. They want you to spend $300 to buy their ink refills when the printer itself costs $500. For a small business this is so detrimental. I sell personalized pet portraits and now my printer is useless. If anyone figures out how to fix this please share!

I am having the same issue! If anyone knows how to fix this, PLEASE HELP
Thank you

 

[mackenzie_1569]

I am having the same issue! If anyone knows how to fix this, PLEASE HELP
Thank you

Unfortunately couldn’t find any fix. I recommend selling your Sawgrass and getting an Epson F170 sublimation printer. Ink is 1/4 the cost of Sawgrass, they allow you to use any sublimation ink, and it prints the exact same.

 

[DJ Bay Designs]

Ann, I had this issue as well but I don't use my printer a lot...at some point, it fixed itself. I used the work around where I printed directly from Adobe Photoshop or Illustrator but then unplugged it for a few weeks because I wasn't using it. When I printed again, it had fixed itself. I know this isn't much help but if you can print from a different program, I would try that.

 

[brittany.bethea15]

I have discovered an easy "work around" to the lines on anything you print from your sawgrass 500. I saved images on my computer, opened them as a picture file; selected the top "edit" feature. From here you can'flip' your images, select your sawgrass printer and it will print! All from windows! I am so happy to have found this....

This helped but the colors was not as vibrant as they could have been.

 

[nwagner60]

I have discovered an easy "work around" to the lines on anything you print from your sawgrass 500. I saved images on my computer, opened them as a picture file; selected the top "edit" feature. From here you can'flip' your images, select your sawgrass printer and it will print! All from windows! I am so happy to have found this....

What do you mean by flip your image? Mirror the image?

 

[lannaxe96]

I have discovered an easy "work around" to the lines on anything you print from your sawgrass 500. I saved images on my computer, opened them as a picture file; selected the top "edit" feature. From here you can'flip' your images, select your sawgrass printer and it will print! All from windows! I am so happy to have found this....

You can do it this way, but one of the drawbacks is that you are not printing using the same color profile as Sawgrass. So your colors are most likely going to be off. I would suggest looking at creating color profiles in Photoshop and printing from there. That will be the closest color and saturation at Sawgrass.

 

[lannaxe96]

You can do it this way, but one of the drawbacks is that you are not printing using the same color profile as Sawgrass. So your colors are most likely going to be off. I would suggest looking at creating color profiles in Photoshop and printing from there. That will be the closest color and saturation at Sawgrass.

Use this page to create it: https://care.sawgrassink.com/hc/en-...s/articles/10862029261083-How-To-Adobe-Photoshop-Colour-Print-Guide-SPM-Windows

 

[eyecandicreations.ecc]

I have discovered an easy "work around" to the lines on anything you print from your sawgrass 500. I saved images on my computer, opened them as a picture file; selected the top "edit" feature. From here you can'flip' your images, select your sawgrass printer and it will print! All from windows! I am so happy to have found this....

oh my god thank you so much! i was about to cry lol definitely worked for me

 

[Jr2371]

I have been using the SG-800 for about 2 years now with the bundled VPM Virtuoso Print Manager with out a problem - have been using Inkowl refillables for the last year, since my warranty expired

I went to use it this week and Virtuoso had disappeared from my printer selection - I went to sawgrass and found that it had been replaced with SPM sawgrass print manager

I downloaded and installed, but it was crashing my adobe programs when I tried to print - on advice from Adobe, I uninstalled, downloaded again and installed

Now it prints a diagonal grid over everything that I output

the image that I attached is my test print and my print from Adobe

I have had virtually no problems with this printer until this upgrade - I downloaded legacy software to go back to business as usual to no avail - it asks for my password to sawgrass and then rejects it,

I reset it and it still rejects

any input or insight here? It seems kind of wrong to deny access to products and equipment that you pay for, because you choose to use another brand of ink

So I have a hard time accepting that answer as I think more highly of SG than that

Thanks for listening - oh and I made a delivery promise to a customer before I realized that things were going to go south on me

Good morning everyone. I got a used SG500 for Christmas, made a print and the colors were very vibrant and dark. Then I changed out the old ink for new Amazon ink and encountered this problem myself, and followed all the tips here. Git GiMP installed, recreated my print, and the only problem I'm having now is ink density on the paper. When I made my print from Gimp, the printer went much faster than through the Sawgrass app, and the resulting print was lighter than it should be. Is there a way to make the printer deposit more ink to the paper? I did change the setting from "Speed priority" to "High quality" and made a second copy of the print. This one seems a bit darker than the first, but it still seems lighter than it should. I'll go out today and get some scrap 100% polyester fabric for test printing.

 

[Saraahlou]

Here is a solution that worked for me: Go to System and Settings > Printers & Scanners > SAWGRASS SG400 RPCS-R (SG800, if that's your model). Select Manage > Printer Properties > Select 'Port' Tab at the top of the pop-up. Ensure that the port (left hand column) for SAWGRASS SG400 RPCS-R is checked (it should be already, mine was defined as USB001.) Check 'Enable printer pooling'. Find SG_Local and select. Apply settings. I did a restart before my test print. NO MORE WATERMARK!!!!

How does this work on a Mac book please I’ve got the same issue tonight

 

[Laineys-Custom-Designs]

I have been using the SG-800 for about 2 years now with the bundled VPM Virtuoso Print Manager with out a problem - have been using Inkowl refillables for the last year, since my warranty expired

I went to use it this week and Virtuoso had disappeared from my printer selection - I went to sawgrass and found that it had been replaced with SPM sawgrass print manager

I downloaded and installed, but it was crashing my adobe programs when I tried to print - on advice from Adobe, I uninstalled, downloaded again and installed

Now it prints a diagonal grid over everything that I output

the image that I attached is my test print and my print from Adobe

I have had virtually no problems with this printer until this upgrade - I downloaded legacy software to go back to business as usual to no avail - it asks for my password to sawgrass and then rejects it,

I reset it and it still rejects

any input or insight here? It seems kind of wrong to deny access to products and equipment that you pay for, because you choose to use another brand of ink

So I have a hard time accepting that answer as I think more highly of SG than that

Thanks for listening - oh and I made a delivery promise to a customer before I realized that things were going to go south on me

I know this post is old but... Can I ask how you resolved this it has happened to me just today in the middle if an order..

 

[kandeestephens11]

I just purchased my SG 1000 printer on marketplace....all was going well. Had printed over 100 sheets and then it wanted me to perform an upgrade. Now, here we are I'm in the same boat as everyone else 'gridlines'. I'm using sg inks. If I don't use whatever the extra program is where you can 'tweek' things just a bit, and print directly from SG I'm fine. But, if I need to adjust for fine details or anything, I can't.

 

[dr.fjgarrett]

Here is a solution that worked for me: Go to System and Settings > Printers & Scanners > SAWGRASS SG400 RPCS-R (SG800, if that's your model). Select Manage > Printer Properties > Select 'Port' Tab at the top of the pop-up. Ensure that the port (left hand column) for SAWGRASS SG400 RPCS-R is checked (it should be already, mine was defined as USB001.) Check 'Enable printer pooling'. Find SG_Local and select. Apply settings. I did a restart before my test print. NO MORE WATERMARK!!!!

YOU ARE AN F’ING GENIUS!!!! HUGE AIR HUG FROM CALIFORNIA!!!!