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GCC Vinyl Cutter

29K views 57 replies 20 participants last post by  tammygraphics  
#1 ·
GCC Expert 24 Vinyl Cutter Plotter - Cutting Plotter - eBay (item 280403366102 end time Oct-04-09 07:04:20 PDT)



I never heard of this cutter before, and curious if anyone has it or had it.

What's your experience with this cutter?

Was this company supportive in helping you set up?

How many times did it give you problems?

The reason for these questions is because this company offers a one year warranty and guarantees a 10' cutting length. Something i couldn't do with the cutters from US CUTTER. :D
 
#3 ·
Hello, I've one of those Expert24, and it is working extremely well for me, it is really quiet compared to other same priced cutters. I've done up to 15' with no problems.
it doesn't have contour cutting, but unless you are cutting printed decals, it is not necessary.
it does have an error indicator, that doesn't allow it to cut outside the vinyl by mistake. and this eliminates the waste.
I've seen some chinese plotters claiming 800mm/s and this GCC with only 400 is way faster.
I use it as a secondary cutter, being a graphtec my primary. but I can asure you that for the price there isn't anything better.
I have also cut reflective and heat transfer materials with it with no problems.
and now GCC gives a TWO year warranty with it.
I seriously doubt I will spend $1,300 for a cutter again, I rather replace the expert24 every year. if necessary.
a ten year old cutter it is a ten year old cutter it doesn't metter if it is a roland graphtec or summa.
 
#5 ·
OK, here are some scanned decals that I just made to try to give you an idea.
on the letters I think you can go a little bit smaller than a quarter of an inch, however if you reach 1/8 you will struggle to weed it just like it happened to me.
while the 1/4 were really easy to weed.
(remember that this decals were made on an intermediate calandrated vinyl).
and the other decal of course you can go smaller I just post it because it was the decal that I was working on when I read your question.
I hope it helps.
Image
 
#8 ·
Hello, is my again, I was teaking the cutter settings and came up with really small size lettering. it actually impressed me to see letters this small being cut.
I weed them in one piece.
the largest letters on top are less than 1/4" imagine the small ones!
weeding could be better if you take your time, I was just doing it to test the cutter potential.
actually GCC is from taiwan, but they opened a factory in china. and there is where they make all of their cutters and engravers.damn I'm starting to sound like a GCC representative. haha
Image
 
#9 ·
I have only used with FlexiSign Pro. the software came with the driver already.
it is really easy to use, and instead of a lcd screen on the plotter it comes with the VLCD software that lets you modify pressure, speed, size and things like that. on your screen. (or you can do it directly on flexi).
 
#12 ·
I am not familiar with the GCC cutter first mentioned but I do know they are a quality cutter. I have a PumaIII and it is super. you can go to GCC LaserPro Laser Engraver, Vinyl Cutter and Printer to see more info. and yes they are made in Taiwan. their info is:
Headquarters
4F, No.236, Fu-Te 2nd Rd., Hsi Chih, Taipei Hsien, 221,
Taiwan
Tel : +886-2-26946687
Fax :+886-2-26946875
sales@gccworld.com
 
#14 ·
Well unfortunately there customer service and support is by far the worst i ever seen. I asked them if i placed a bid on one of there cutters will i get a discount on shipping since im a few miles away from them i can just go pick it up.

They said yes absolutely, we will give you a discount for so much, so i said fine sounds great and i tell them that im a member of the t-shirtforums and i will be posting a review for there cutter here and if it is what they said it is i would highly recommend them and i also ask them for there phone number so i can ask more questions before i place the bid. Well i guess i should of never said that because after that they never responded back and they even kept declining my offer.


I emailed the guy through a friends compute (pretending i was someone else) and asked him to give me his number so we can talk more about the cutter and he says that they only respond by email.. So i tell him how in the hell are people suppose to do business with you like that, people are wasting a couple hundred dollars on your machine and you can't even provide them with a number?? He says im only a reseller of this machine i don't provide support...

So then i start thinking why in the hell are you selling a cutter that you can't provide support?? It doesn't make sense..

So please for anyone trying to buy a cutter, make sure your vendor can provide you with the support needed or at least guide you in the right direction to one that can help.

Be Aware of the vendors selling these GCC Experts 24" cutters on ebay, they don't seem like they know what the hell there selling.
 
#15 ·
Be Aware of the vendors selling these GCC Experts 24" cutters on ebay, they don't seem like they know what the hell there selling.
That's GCC's fault for allowing anyone with a resale license to distribute their products. To bad because it seems to be a good cutter but has little to no support in the US. Looks like they do offer limited support after the sale if you register the cutter on their web site.
 
#20 ·
I just checked there site. I didn't even know they were selling a knock off version of the puma III. Im sure there support will probably be good since they are very experience with vinyl cutters. But we will wait and see.:)
 
#21 ·
I have had pretty good support for GCC cutters from GCC LaserPro Laser Engraver, Vinyl Cutter and Printer The USA contact info is:
GCC America Inc.
323 Paseo Tesoro,
Walnut, CA 91789,
USA
Tel : +1 909 718-0248
Fax : +1 909 718-0251
sales@gccamerica.com

I had a Puma III and now have a Jaguar IV. In looking at the US Cutter green machine/black machine...I am not sure if they are GCC knockoffs or rebranded. Incidently GCC is headquartered in Taiwan but the units are made in China as I under stand.
 
#22 ·
I had a Puma III and now have a Jaguar IV. In looking at the US Cutter green machine/black machine...I am not sure if they are GCC knockoffs or rebranded. Incidently GCC is headquartered in Taiwan but the units are made in China as I under stand.
I'm glad you chimed in here Charles,
I stated knock offs but I think USCutters are rebranded GCC since they have been looking for distributors.
How do you like your Jaguar IV cutter? Does the cutter plug in work with Illustrator? With 600 gf available, how much have you actually used and for what materials? I know, a lot of questions, but I have not been able to find answers for them yet.
 
#27 ·
Did you join the GCC club for support?
I saw a section on how to properly install the driver, sounds like you already saw that.
Have you tried XP emulation mode if you have it on your version of Windows 7.

I didn't know you came all the way out from New York to attend the Long Beach ISS show this year.
 
#28 ·
I did register and downloaded all of the drivers and the vlcd file. I can get everything running, just can't seem to get them to communicate with the printer. I will keep searching and trouble shooting.

I was out in Long Beach and had a great time. I will be back next year for the show also. Are you headed out this way for the Atlantic City show? I will be teaching a class on the versacamm there.
 
#29 ·
This is exactly the sort of thing I have been looking into with GCC products. Ease of set up and availability of support.
Good luck on solving your issue, please post back with your results.
btw are you setting up with usb connection?

I'm still trying to absorb all the info I got at L.B. lol. Hopefully by the time I have that straightened out the L.B. show will be back in town again.
 
#30 ·
JV... the Jaguar IV works seamlessly with the USB connection. I have not cut anything that needed the extra downforce as the toughest I had cut has been the Rhinestone template material and it works very well. I use blades from www.cleancutblades.com they seem much sharper and last longer than OEM. I had a Puma III and sold to buy the Jaguar IV...only reason is that the Jaguar IV is much faster and quieter...both are quality in my opinion

Edit...forgot to answer one question. I have not tried to cut directly from Illustrator. I have Illustrator but tend to use CorelDraw more. However I have SmartCut Pro 2 from DAS which I use to cut everything. When I design in Corel..cut/paste into SCP and it is a snap. There is plug in for Corel but I tend to use SCP2 anyway...so much more in options etc..No a cheap program but certainly quality
 
#32 ·
hI,

Have a look on your CD for these files:

D:\English_Version\USB Driver

1. Remove
2. USB Setup

Step 1. Double click the remove icon and follow the instructions.

Step 2. Double click the USB Setup icon to install the virtual port.

Once the virtual port is set up you can install the latest driver from GCC club. Then setup your printer. You should see a port 'GCC USB0:' or something similar.

-James Leonard
 
#33 · (Edited)
Hello T-Shirt Forums,

I am the dealer that forum member "Ambitious" is referring to concerning his experience with purchasing a cutter on eBay. I feel that I need to give the other perspective.

On 2/13 "Ambitious" asked for a deal because....."Just to let you know im a senior member of http://www.t-shirtforums.com/ if you get me a good price on it i will start a thread in the forum that can generate a lot of sales for you guys...i go by the name of Ambitious on the forum"

We tried to work out a deal but we could not come to an agreement to his satisfaction, he eventually agreed to my terms on 2/19 and submitted his offer that afternoon.

He then retracted his offer on the evening of 2/19, he then communicated to me at 2:18 in the morning Saturday 2/20...."Just want to let you guys know that you guys have the worst customer service ever. Im glad this deal didn't go through and you can rest assure that thousands of people are going to know about you guys."

I do not understand "Ambitious" above statement as we never even had a completed sale to provide customer service.

So far we have 24 feedback's on eBay...all of them positive. We have sold many more but some times it takes a while for customers to leave feedback.

I do not know "Ambitious" motivation for his posts, I just wanted to present the other side of the story.


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