Customer requested chest logo on right side instead of left over the heart. Has anyone seen this? i think this is going to look odd but the customer is insisting I tried to get them to go over the heart but they say no we like it on the right side.
hallockracing94
Yes, I've seen it done before. Sometimes the customer has their reasons.
After you advise them of the most common location, I'd go ahead and print it as they asked if they are sure that's what they want.
After you advise them of the most common location, I'd go ahead and print it as they asked if they are sure that's what they want.
I have done it many times for customers. Doesn't matter to me, it's there garment and I don't ask questions because regardless of left chest or right chest my price is still the same.
Kathy,
It's really a matter of preference. If it is a business logo they could want it on the right since it is the hand they lead with to introduce themselves and greet people (like wearing your name tag on the right and not the left so when you shake hands they can read your name).
Not usually requested, but we do what the customer asks!
It's really a matter of preference. If it is a business logo they could want it on the right since it is the hand they lead with to introduce themselves and greet people (like wearing your name tag on the right and not the left so when you shake hands they can read your name).
Not usually requested, but we do what the customer asks!
give them what they want. we get that sometimes and sometimes we print on the left by mistake. put a red sticker on the work order so you dont screw it up. add 10% on to your price since you will screw up some of them like this. that will cover those mistakes and add a pita fee for those that dont listen to you.
As long as you tell the customer what is done as normal and that that is what you reccommend then at the end of the day you are allowing them to make an informed choice. Some people just dont know what the normal is and are happy to go with your opinion. Other people have differnt ideas and know what they want, as in this case. All you can do is give them what they want, dont protest too much, it might annoy them.
Is it the norm ..? NO..does it look weird..? YES...advise your client and give them what they want... Also remember to burn the image on the "right" side of the screen to avoid the screw up plus it is a PITA to have to scoot the screen so far over when printing.
Kathy:
From a production operational standpoint, make sure your work order documentation is crystal clear about the location of the print, with plenty of highlighted and warning notices around it.
Communication is the key to success. I'd even go as far as bringing everyone that's going to touch this job together into one room (Art, screen room, print crew, print managers, etc.) for a brief two minute meeting about the job, the expectations that the customer has given you, and their role in the correct production for the order. Quiz each person about what needs to be done, and when satisfied that everyone knows their roles - break and print the order.
Make sure you have a spec sheet with an illustration of the image shown where it is to be printed on the shirt.
Do this really for any unique print locations - side prints, hem prints, shoulders, etc.
When the order is successfully printed and the client is happy, make sure you thank everyone on your production team for their part in doing it right. It may not seem like much, but they will remember it and the next time something unique comes your way there's a better chance that they will remember this experience and work harder for you to make that one a success as well.
Good luck!
-M
From a production operational standpoint, make sure your work order documentation is crystal clear about the location of the print, with plenty of highlighted and warning notices around it.
Communication is the key to success. I'd even go as far as bringing everyone that's going to touch this job together into one room (Art, screen room, print crew, print managers, etc.) for a brief two minute meeting about the job, the expectations that the customer has given you, and their role in the correct production for the order. Quiz each person about what needs to be done, and when satisfied that everyone knows their roles - break and print the order.
Make sure you have a spec sheet with an illustration of the image shown where it is to be printed on the shirt.
Do this really for any unique print locations - side prints, hem prints, shoulders, etc.
When the order is successfully printed and the client is happy, make sure you thank everyone on your production team for their part in doing it right. It may not seem like much, but they will remember it and the next time something unique comes your way there's a better chance that they will remember this experience and work harder for you to make that one a success as well.
Good luck!
-M
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