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And just to throw more wood on the fire, guess who decided to post a link to their website on my facebook page this morning? Rishi Shaw... from Express D.... :rolleyes: :rolleyes: :rolleyes:

Do they think I am going to do business with them in the future? To borrow a line from my kids, SERIOUSLY? :rolleyes:
 
last night i stiched some of steves and express digitizing designs.

needless to say steve got an email from me this AM with even more logos to digitize for me. I've got almost 30 shirts in the studio this morning that need these logos.

Needless to say they all went to steve. here's to hoping they are done when I get off from my real job lol
 
Earlier this morning, I replied to a post by 'a digitizer who shall not be named', their posts and mine have been removed by a moderator. I reported the posts because the 'digitizer who shall not be named' attacked me and one of the digitizers mentioned frequently in this thread. I understand (and agree with) why they were deleted but I'm pretty sure the 'digitizer who shall not be named' won't... If anyone saw the posts earlier, that is why they are no longer here...

Bottom line people, be very careful about which digitizer you choose to employ. Hopefully some of the earlier comments in this thread will give people enough information about how some companies conduct themselves during their transactions. Caveat Emptor...
 
I wish i would have seen them. I saw where he put "paid reviews" and such about my posts.

These past 2 weeks have been hell on me. Got a machine that wants to try and give up- mom in icu- logos out the ears- uniforms to be embroidered, etc etc

I had the pleasure of working with not only steve, but 2 more digitizers during this time- Megadigitizing and Dana @ Dixie Designs. Let me give you my opinion on all 3....

Steve is quick and fast and i'm highly satisfied with his work. For designs that don't need much tinkering (in my opinion) steve is THE BEST.

The guys at Megadigitizing pulled me out of a tight jam, and very quickly. Quick as in an hour quick. I had corresponded with him thru the boards, and he was personally emailing me back and forth and come thru for me at the last minute. Why I had turned to Megadigitizing was because I knew it wasn't something that Steve had done wrong, it was just the graphic. I just wanted to see if someone saw something different, and they didn't.

Now as for Ms. Dana at Dixie Designs. HOLY COW is the nice way of saying it. She answered tons of questions for me and was super eager to help us. She knows what machine we're running, and does not want to do a simple digitized design and shoot it out the door. I have her in my opinion a very difficult design that I knew was going to need super extra detail, and gave her a shot at my business. The logo for these shirts we were doing are in fact so detailed and clean, that almost every realtor in my area is starting to inquire if we can embroider their shirts for them. I did spend a little more to have the design digitized for my machine, but it was well worth it in my opinion.

These are my true and honest opinions. I have receipts showing where I paid for every design I had digitized. Nobody gave me a free design and begged me for my opinion. In my personal opinion, if someone has to give me something to leave a review, then i'm not leaving a review because I can not honestly give my complete 100% assessment to what I got.

Will I stop using one service for another? Probably not. BUT I now know that I have 3 digitizers that I am not scared to send business to. And I am confident that if anyone sends business to these 3 digitizers I know they are going to get a very very very good end result.
 
By the way...I did send all 3 a design that was digitized by express digitizing that kept breaking threads. I sent over the same jpeg of the design to all 3 digitizers...and guess what? no thread breaks, and believe it or not all 3 came back more simple to sew and seemed to flow thru the machine effortlessly.
 
I wish i would have seen them. I saw where he put "paid reviews" and such about my posts.

These past 2 weeks have been hell on me. Got a machine that wants to try and give up- mom in icu- logos out the ears- uniforms to be embroidered, etc etc

I had the pleasure of working with not only steve, but 2 more digitizers during this time- Megadigitizing and Dana @ Dixie Designs. Let me give you my opinion on all 3....

Steve is quick and fast and i'm highly satisfied with his work. For designs that don't need much tinkering (in my opinion) steve is THE BEST.

The guys at Megadigitizing pulled me out of a tight jam, and very quickly. Quick as in an hour quick. I had corresponded with him thru the boards, and he was personally emailing me back and forth and come thru for me at the last minute. Why I had turned to Megadigitizing was because I knew it wasn't something that Steve had done wrong, it was just the graphic. I just wanted to see if someone saw something different, and they didn't.

Now as for Ms. Dana at Dixie Designs. HOLY COW is the nice way of saying it. She answered tons of questions for me and was super eager to help us. She knows what machine we're running, and does not want to do a simple digitized design and shoot it out the door. I have her in my opinion a very difficult design that I knew was going to need super extra detail, and gave her a shot at my business. The logo for these shirts we were doing are in fact so detailed and clean, that almost every realtor in my area is starting to inquire if we can embroider their shirts for them. I did spend a little more to have the design digitized for my machine, but it was well worth it in my opinion.

These are my true and honest opinions. I have receipts showing where I paid for every design I had digitized. Nobody gave me a free design and begged me for my opinion. In my personal opinion, if someone has to give me something to leave a review, then i'm not leaving a review because I can not honestly give my complete 100% assessment to what I got.

Will I stop using one service for another? Probably not. BUT I now know that I have 3 digitizers that I am not scared to send business to. And I am confident that if anyone sends business to these 3 digitizers I know they are going to get a very very very good end result.
Thanks for honest review. More than happy to digitize for you!.
 
In my personal opinion, if someone has to give me something to leave a review, then i'm not leaving a review because I can not honestly give my complete 100% assessment to what I got.
thanks for the pat on the back, appreciate it! i was going to give you the next design free...i better rethink that. hahahaha

i hope your mom is doing better!
 
i just signed up on this forum and read a few pages and I've gotta say that i'm really surprised that a digitizer would treat their customers so badly! how do these people stay in business?? i've been digitizing for 20 years this month and i've never gotten into a "fist fight" with a customer!
I think mostly companies behave like this if they have kept persons to respond the emails instead the actual digitizer, new freelancer like me will never behave like that because they want business from their clients.
 
Wow. What an illuminating thread!
This newcomer to the business says Thank you to all the legitimate industry folks who posted here, as well as the moderators who have left this thread up to speak for itself. I have been on plenty of other boards where drama breaks out, but did not expect it on a "professional" forum such as this. If negative reviews (or behavior) can't be shared (or exposed), then the usefulness of this medium depreciates. I will be needing digitizing devices soon and, thankfully, now I have several options to try.
 
I would like to say I also have used Express Digitising for my last 20-25 designs to be digitized and I couldn't be happier!
Never have I had to send back a design for an edit. Rick and his team do fine quality work. Thank you Rick!
Knight Embroidery & S.P.
 
I would like to say I also have used Express Digitising for my last 20-25 designs to be digitized and I couldn't be happier!
Never have I had to send back a design for an edit. Rick and his team do fine quality work. Thank you Rick!
Knight Embroidery & S.P.
Thank you Gareth. Appreciate your business :) and always at your service :)

Regards, Rick
 
I have used Artworksource for several years. I learned about them from T-shirt forum. The quality of their work is great. I'm sure they are not the cheapest, but I know I am going to get great designs. Turnaround is normally 24 hours or less.
 
I have used Artworksource for several years. I learned about them from T-shirt forum. The quality of their work is great. I'm sure they are not the cheapest, but I know I am going to get great designs. Turnaround is normally 24 hours or less.
I have also used ArtworkSource for digitizing, though I mostly use them for vector art when I get a request that will simply take me more time to draw than it's worth.

As far as digitizing, we do it in house also, but find ArtworkSource to do great work at a reasonable price. They aren't the cheapest ($30 up to 20K stitches), but they are very reliable. Here are some of the nice things they do:

1) Request pertinent information about your job (flat or cap, garment material, output file format - we use Wilcom and get the .emb files, whether you're trying to match an embroidered design, how long to cut connecting threads - or leave them uncut, is it tackle twill or appliqué)

2) They give you the following files when the job is done:
- Your original uploaded art file
- A "digitized" file - preview from the digitizing software
- The embroidery file (.emb in our case)
- A stitch file - a picture of an actual sewout - they actually sew the job before sending it back to you!
- A run sheet with info about the size, colors and order of the stitchout

3) Problems/corrections are easy. A reply is built right into your completed order to make corrections. They do take just as long to correct as to produce the original (24 hours), but it is a simple process.

We have been very happy with the jobs we've sent their way.
 
Gonna be looking for a someone soon, picking up a Happy next Friday.

Are there any around western North Carolina?
 
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Gonna be looking for a someone soon, picking up a Happy next Friday.

Are there any around western North Carolina?
congrats on your new happy and welcome to the wonderful world of embroidery! its a lot of fun, but can be very frustrating. great digitizing can make all the difference. i'm not in western NC, but just over the hill in knoxville and would be happy to help. i've been digitizing full time for over 20 years and guarantee everything i do.
 
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