When changing the disc filter on the yellow tube, the ink in the tube backed out... now we seem to have lost suction and nothing we have tried is getting the head to pull ink back into tube.. need help!!! any suggestions?
Linda, after replacing a color LCF you will want to reintroduce ink by performing an initial cleaning on the color replaced. This can be found in the maintenance menu under initial cleaning. You many want to update your firmware to latest, as we no longer recommend replacing as part of regular maintenance; The latest firmware is 4.0 and can be found on our website.
If you’re located within the US or Canada and this didn't resolve your issue, please give us a 877-4Brother or contact your original dealer if outside these areas.
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