[Resilient]

I have a Workforce 1100 that is stopping mid print. This started one time after I printed something and forgot to open the output paper tray and jammed up a bunch of paper in there.

When it stops I head a slight metallic clang. So I think something must be just out of position slightly and contacting something. Every time it stops everything freezes when the print head is in the far right position to print on the paper (not all the way right in its resting location, but as far right as it will typically go while printing.

Anyone have any idea what may be going on here?

Thanks
Justin

 

[uncletee]

push eveything to the right, un plug and try again, sometimes you have to reset many times, good luck uncletee.

 

[selanac]

You might want to Turn off your computer too. Then turn your computer on first, then printer. If the printer is networked via another computer turn off everything, and turn it on in reverse order.

Hope this was helpful. We had a similar problem, and it worked after we reset everything.