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Discussion Starter · #1 ·
Hi All
Looking for some help here, really would appreciate it.
We have a Summa D60 vinyl cutter
Current setup - Old Acer Laptop about 7 years old, Summa Cutter. Adobe Illustrator CS2 (very old).
We use Winplot to send the designs to the Summa to cut
New Setup - New Lenovo Laptop with Win 10. New Adobe Illustrator CC installed.
Winplot installed
USB A to B cable used between Laptop and Cutter. Go to cut from Winplot and the following messages show up
"Could not open Summa Socket Cutter" Click Ok
Then
"Failed to get the media size from the cutter
Failed top open the communication Port"
Any ideas what is going on here and how to rectify this?
Any help would be greatly appreciated
 
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