[EmilyDonovan]

Hi,
I'm trying to transfer images from coreldraw x6 with an oki610 printer onto mugs i have done this before with no problem but now when i take the transfer paper off the image comes with it and nothing is on the mug i'm using mugs and more heat transfer paper.

using the same paper i tried on a water bottle and this time the paper stuck to the bottle and i cant get it off.

please help
thank you

 

[Corel Whisperer]

Has anything changed? Paper, Ink in the printer, the mugs, the settings on your press? Becasuse I have and several days where Sometimers has kicked in...are you sure you are printing on the correct side?

 

[EmilyDonovan]

thank for replyingx

im not doing anything differentthe only thing i can think of is i have different mugs do you think this maybe the problem

thanks again

 

[Corel Whisperer]

thank for replyingx

im not doing anything differentthe only thing i can think of is i have different mugs do you think this maybe the problem

thanks again

Yes! If the mugs are the only thing that changed it could be they are not coated for sublimation or have been miss coated. If you still have a box of old ones I would check the product number to see if you were sent the wrong ones. I would also call the company you got them from and let them know you are having issues. If you have an old mug that was miss-printed you could try printing on it again to make sure everything esle is working OK.
Hope this helps.

 

[EmilyDonovan]

thank you i will try that x

do you have any idea what i could do about the water bottle

 

[Corel Whisperer]

Try soaking it in water to get the paper off! What it made for transfers?

 

[EmilyDonovan]

i have soaked it in water and put it under running water and still the paper wont come off

 

[suzamac]

If you're using the Oki printer you must be doing laser imaging for imprinting the mugs. I think you're fighting a losing battle If you are planning on doing a lot of mugs in the future and don't want the images to scratch off you gotta switch to dye-sublimation. The Ricoh gel printers work super good with great results. You're current problem may be the mug itself. Is it a mug for sublimation? If so then that IS the problem. I think you're just supposed to use uncoated mugs for laser-imaged transfers.