Whitearmy, you will want to ensure your platen is at level A when printing a nozzle check to avoid blurriness. If the issue persists after reprinting a nozzle check, you will want to contact our support as this can be a few items. If you’re located within the North America and still require additional technical assistance, please fill out a support ticket, www.BrotherDTG.com/help, or contact your original dealer if outside these areas.