Hello Forum! I have a velocijet xl that started printing white poor all the sudden. If I run a cleaning it prints great for an inch or so then fades to nothing. I've checked my lines, cleaned the capping station, run cleaning cartridges, run initial charges with no luck. Anyone have the same issue ever? I've just missed a deadline for my biggest client and am freaking out a bit. THe velocijet is 6 months old.
White ink not print fades or bands after one inch of good print
[VELOCI-JET]
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I recommend raising your bulk system shelf. Try raising it an inch. Also, what is the humidity and temperature you're keeping the printer in? You should be close to 50% humidity and the room should be at least 70°F. Of course you are also welcome to contact our support department for one to one support.
-Alex
-Alex
We are at 42% humidity and 72 F. The specs say this machine needs to be between 40-80% humidity. The machine has been running fine until yesterday. Humidity has been constant for an extended period of time. We've raised the ink tray in .25 inch increments until reaching the top of the slide. Do you offer weekend support?
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Try printing a nozzle check after you have printed on a shirt and see what the white nozzles look like. You may need to replace the ink cartridges and/or print head.
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Hi Charlie,
I meant to type in "around 50% humidity" in my previous post. Please PM me with your name, company name, email and phone.
-Alex
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Did you ever figure out what the problem with this issue was? Mine is doing the same thing now. Prints 1 inch of solid white then starts getting lighter and banding. Running countless cleaning cycles from the software and machine.
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5,861 Posts
Please give our support department a call on Monday and they will be happy to help.
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