I just got my iron all paper and I am SOOOOO dissapointed. Both sides are completely white and I couldnt tell which was the right way up. I printed my design and it was all wet. I heatpressed it and it was obviously wasnt the right side cause it stuck to the teflon instead of the shirt. It left a yellow imprint of the design on the white shirt. So I try again and again three times and it just keeps jamming because the paper has a wave to it so it keeps getting stuck. I had to pull the paper out from the other direction and it left little white flakes from the paper all over the printer and on the ink heads. Am I doing something wrong? Do they give refunds? I want to send this back along with all my jammed papers. I wanna give this the benefit of the doubt.. but dang.. Please help!!!!!!!