i used TSC for 2 years before i found several better alternatives. TSC has made way too many mistakes for me, with no apologies. they don't even honor their 100% satisfaction guarantee.
TSC is wolves in sheeps clothing. They have a great polished image, all centered around the customer, but I can tell you with completely unbiased honestly that they are an empty shell. They really don't care. They are absolutely the worst supplier I could think of.
their website is constantly down, like every night. speaking of which, they're new site launched over a week ago, and they can't even provide the customers having problems with logins that work. i buy almost $100K of blanks a year, and i get treated like crap over there. they truly don't value their customers.
TSC to me is a marketing company. their stock/inventory/will call issues are just awful. the customer service at the fullerton TSC will call is like going to the DMV. there isn't even the slightest concept that the customer is the reason the place exists. I boycotted TSC about a year ago, and only use them in an emergency.
here in so cal, where we have many choices, they are the bottom of the barrel. it took me some time to realize that. if it sounds like i'm mad at TSC, well.. you're very perceptive
