WF-7710 Not Printing Color Sublimation Ink

40166 Views 24 Replies 14 Participants Last post by goprinters2, Feb 23, 2021

bgmsd1

Discussion Starter · May 27, 2018

Hello all. My name is David. Newbie Here. Here is my setup.

-Epson WF-7710
-Texprint R Paper
-Dye Sublimation Ink for my printer model sold by "Try the Ink" on Amazon
-Refillable cartridges supplied by "Try the Ink"

When I print from Adobe Photoshop, only Black ink shows up on the paper.

The ink supplier instructions said to clean the heads 5 times, so that's what I did. I made sure the air vent plugs were removed from the cartridges during printing. I have tried lots of different paper settings. The paper supplier did not send any instructions. What am I missing?

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bgmsd1

Discussion Starter · #2 · May 30, 2018

Well, I figured out the problem. It had nothing to do with the paper or the ink.

I apparently forgot to remove the air vent plug before I ran the head cleaning maintenance. To solve the issue, I removed the air vent plugs and ran the head cleaning maintenance 4 times. Now all colors print nicely.

Reactions: 3

Waiting

· #3 · May 30, 2018

Good troubleshooting!

Reactions: 2

1ArmBandit

· #4 · Jun 15, 2018

so theres a separate vent tube for head cleaning?..if so is there one on the 7210 and where is it?

PatWibble

· #5 · Jun 15, 2018

Don't worry, we all make silly mistakes.
I have been doing this for years and two days ago I spent several hours editing a customers artwork to get the colours 'right' - only to find the problem was the yellow nozzle being blocked.

If in doubt always print a nozzle check...

NoXid

· #6 · Jun 15, 2018

1ArmBandit said:
so theres a separate vent tube for head cleaning?..if so is there one on the 7210 and where is it?

I'm pretty sure he just meant he forgot to remove the vent plugs on the cartridges.

Reactions: 2

bgmsd1

Discussion Starter · #7 · Jun 15, 2018

1ArmBandit said:
so theres a separate vent tube for head cleaning?..if so is there one on the 7210 and where is it?

Each of the ink cartridges have their own air vent plugs. They prevent the ink from drying up when you are not printing. As far as I know, this is only an issue with refillable cartridges.

When you want to print, or clean the cartridges, you have to remove the air vent plug from the cartridges.When you are done using the printer, replace the air vent plug.

Reactions: 2

bgmsd1

Discussion Starter · #8 · Jun 15, 2018

PatWibble said:
Don't worry, we all make silly mistakes.
I have been doing this for years and two days ago I spent several hours editing a customers artwork to get the colours 'right' - only to find the problem was the yellow nozzle being blocked.

If in doubt always print a nozzle check...

I did that, and it didn't look right, but I wasn't sure what to do about it. But it's all good now.

bgmsd1

Discussion Starter · #9 · Jun 16, 2018

@1ArmBandit, I was going t reply to your private message, but I can't. You apparently have reached your limit on PM's. You are only allowed to store 5 PM's.

But to answer your question, I like TryTheInk. They also have excellent customer service. They helped me solve the printing issue. Here is a link to the ink on Amazon. https://www.amazon.com/gp/product/B07BTL62R9/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1

Reactions: 1

NoXid

· #10 · Jun 16, 2018

bgmsd1 said:
Each of the ink cartridges have their own air vent plugs. They prevent the ink from drying up when you are not printing. As far as I know, this is only an issue with refillable cartridges.

When you want to print, or clean the cartridges, you have to remove the air vent plug from the cartridges.When you are done using the printer, replace the air vent plug.

Wait, what? You pull those things out and put them back in every time you print?

Perhaps that does have some benefit, but I can't imagine many people do it. I said "Hi" to mine yesterday, they rattle around in a box with my ink syringes, and the like.

I believe some of the larger format carts/printers have mini air filters, rather than holes, but still open to atmosphere 24/7.

bgmsd1

Discussion Starter · #11 · Jun 16, 2018

NoXid said:
Wait, what? You pull those things out and put them back in every time you print?

Not every time I print. But after I am done print for the day. I don't think I would leave the vent plugs off for more than a couple of hours without printing.

Reactions: 1

Amw

· #12 · Jun 16, 2018 (Edited)

NoXid said:
Wait, what? You pull those things out and put them back in every time you print?

Perhaps that does have some benefit, but I can't imagine many people do it. I said "Hi" to mine yesterday, they rattle around in a box with my ink syringes, and the like.

I believe some of the larger format carts/printers have mini air filters, rather than holes, but still open to atmosphere 24/7.

We never have put them back in any of our desktop or wide format printers. Have never had one dry up or anything else. I would not waste your time putting them back in. Maybe if you were going to leave the cartridges out for an extended time. But even that we have done for 12+ months and no issues (we put them in a zip-lock bag though).

OEM cartridges do have a vent as well. It is just set up differently then the refillable ones.
If there was no vent the ink would not be able to leave the cartridge. You need to be able to suck in air as the ink level goes down, or you would create a vacuum. If you want to test my point you can with a straw, put it in a liquid and put your finger over the top and lift the straw out of the water...nothing comes out (if you have a good seal).

Reactions: 3

bgmsd1

Discussion Starter · #13 · Jun 16, 2018

Amw said:
We never have put them back in any of our desktop or wide format printers. Have never had one dry up or anything else. I would not waste your time putting them back in. Maybe if you were going to leave the cartridges out for an extended time. But even that we have done for 12+ months and no issues (we put them in a zip-lock bag though).

Interesting. Like I said, I am a newbie. I was just following the directions that came with the cartridges. Good to know though.

NoXid

· #14 · Jun 16, 2018

Amw said:
We never have put them back in any of our desktop or wide format printers. Have never had one dry up or anything else. I would not waste your time putting them back in. Maybe if you were going to leave the cartridges out for an extended time. But even that we have done for 12+ months and no issues (we put them in a zip-lock bag though).

OEM cartridges do have a vent as well. It is just set up differently then the refillable ones.
If there was no vent the ink would not be able to leave the cartridge. You need to be able to suck in air as the ink level goes down, or you would create a vacuum. If you want to test my point you can with a straw, put it in a liquid and put your finger over the top and lift the straw out of the water...nothing comes out (if you have a good seal).

OEM Epson carts have that circular compartment thingy with some sort of diaphragm/valve in it. That manages/meters access to atmosphere. Not sure if it is effectively open or closed while not in use ...

In any case, CISS and 3rd party carts simply have vent holes. Leaving them open 24/7/360 hasn't been an issue for my film printer over the past 7 years, or so.

Reactions: 1

brownie67

· #15 · Apr 29, 2019

I have replaced the normal Epsom ink with a ciss set. I have now done about 30 head cleans but am still unable to get any of the sublimation ink through for a transfer. I am very new to this. Any help?

jennb1107

· #16 · May 13, 2019

ive been printing with the same exact setup as the OP, for almost a year with no issues at all other than occasional lines.

I printed just fine, came back a few hours later and printed again and I had lost my magenta and cyan. Literally nothing had changed, including the files I was printing.

Here is what I've tried so far, to no avail:
1. refilled all ink cartridges
2. ran head cleaning (not more than 2 at a time)
3. printed nozzle checks.
4. printed blocks of color
5. removed cartridges and cleaned the print heads
6. flushed the lines with cleaning solution
7. Replaced with original epson cartridges
8. let sit overnight with cleaning solution under the print heads
9. syphoned ink from the bottom of the cartridge to clear out possible air bubbles

all of these numerous times and in various orders. I've gone through a full cartridge of cyan and yellow which eventually came back but are now gone again. I cant get a hint of magenta to print for anything.

Ive been dead and worked on this for 2 weeks straight to no avail. any ideas?

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Zippy Doodah

· #17 · May 13, 2019

You need to run 10, 20 or more head cleanings after it has set over night with all that you have done. Run head cleans with all the colors including black. Also, in between the head cleans try printing an 8.5 X 11 test print with a lot of colors. Once you get it going, print a few more colorful prints and then be sure that every day you print a couple of prints to keep everything moving.

jennb1107

· #18 · May 13, 2019

ive been told NUMEROUS times that running head cleanings en masse will do more damage than help.

All of these things have been done over the course of 2 weeks. after messing with everything i let it sit for a few hours, or overnight. but it seems to only be getting worse not better and I've gone through half a reem of paper and 3 full cartridges of ink trying to fix this.

I printed perfectly fine less than 4 hours prior to it just deciding it wasnt going to work right anymore.

Zippy Doodah

· #19 · May 13, 2019

We have a 4 year old 7710 that is used quite often and on the rare occasions that it gets plugged, that is what we do and hasn't caused any problems. We use Cobra Inks pigment ink and they told me to do that. However, I don't know if it would be any different for sublimation inks. Might be worth the investment to get a spare printer.

thomas14210

· #20 · Jul 3, 2019

I have an Epson WF-7710 that I recently converted for sublimation printing but my colors are not vibrant and it just looks dull and faded.. Not really sure what I'm doing wrong but I did about 12 nozzle checks and 2 head cleanings after converting and the nozzle checks come out perfect every single time. It's just when I try to print images that the colors look really faded and inaccurate. Ex: an image of myself in front of a green screen background printed out with my face being too bright and the green screen fabric looking more blue than green.. Any ideas???

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