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Discussion Starter · #1 · (Edited)
Hello and thank you for taking the time to read this post. I have a viper 2 DTG printer I bought used and not working. I contacted coldesi and they no longer support the viper2 because it's old and outdated. They did walk me through some suggestions and told me good luck. Super nice of them especially that I didn't buy from them. Anyway I put new print head, capping station, and ink supply unit. I have done countless pressure cleanings and regular cleanings. I have pulled ink through all dampers with a syringe and all seems well. But when I print the magenta color doesn't work properly. It only prints on the last half of the image. I attached some pictures of the print and a few test boxes of color I did. Also I cleand the magenta part of the head and it's not restricted at all. So I'm not sure if it's and ink issue or a electrical issue.... any suggestions are appreciated. Thank you in advance!
 

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