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78 Posts
Hi all, we just had a short hail storm here near Montreal and it made think about the general state the economy and quality of equipment 
...and it occurred to me that out of all the equipment we have (MS, DTG, Vastex, HIX and some no name chinese press) only our vastex dryer/press/flash have been 100% dependable, as advertised, solid as a tank, worked properly the first time with a 25 year warranty.
This is in no way a cheerleader post but I wonder how often does this still happen that we can invest in equipment that actually delivers the quality and dependability that is advertised, out of the box, without hype and exaggeration or attempts to rip the customer off for some arbitrary conditions (for example this form needs to be filled out with red pen on yellow paper for us to respect the warranty so now you need to pay 800$).
So basically I guess I`m wondering what other companies are also worth working with long term and have a track record of ethical and responsible treatment of their customers - I want this to be a useful post
.
Cheers!
-b
...and it occurred to me that out of all the equipment we have (MS, DTG, Vastex, HIX and some no name chinese press) only our vastex dryer/press/flash have been 100% dependable, as advertised, solid as a tank, worked properly the first time with a 25 year warranty.
This is in no way a cheerleader post but I wonder how often does this still happen that we can invest in equipment that actually delivers the quality and dependability that is advertised, out of the box, without hype and exaggeration or attempts to rip the customer off for some arbitrary conditions (for example this form needs to be filled out with red pen on yellow paper for us to respect the warranty so now you need to pay 800$).
So basically I guess I`m wondering what other companies are also worth working with long term and have a track record of ethical and responsible treatment of their customers - I want this to be a useful post
Cheers!
-b