[alweb]

Hi
I used Ulano positive film with an epson 3000 and ghostview.
The film I'm using is Ulano PIJF42594CM-100(17"X22")Euro A2

The film is soft, very transparent, and the black is perfect without any striping ... and I don't use the "back light film" option..so it print fast 1-2 minutes per film and take only one black catridge for 300-350 films
...so just fine!

Today my provider sent me a different box of film ,it says that it's the same thing, but the film are different (they don'y have the round corner) , the Ulano product number of this new box is PIJF4356CM-100 , those film come in boxe of 100 sheets too same size: 17" X 22"

The problem is that the printer reject the 4356, the sheet just pass trought without printing anything ...when I test back with my previous one(the 42594) it print just fine...

After a some try the 4356 finally print ,but it make some striping, not much but enought to bother me.

Those 2 products from Ulano are labeled as "pigment inkjet film"...


Is anyone here experience this situation with those products ? any clue about this will be very welcome.. maybe some Ulano staff around here would give us the difference with those 2 products and the difference between a "pigment " and a "dye" inkjet film ?

thank in advance
Al

 

[RichardGreaves]

I used Ulano positive film with an epson 3000 and ghostview.
The film I'm using is Ulano PIJF42594CM-100(17"X22")Euro A2

The film is soft, very transparent, and the black is perfect without any striping ... and I don't use the "back light film" option..so it print fast 1-2 minutes per film and take only one black catridge for 300-350 films
...so just fine!

Today my provider sent my a different box of film ,it says that it the same thing, but the film are different (they don'y have the round corner) , the Ulano product number of this new box is PIJF4356CM-100 , those film come in boxe of 100 sheets too same size: 17" X 22"

The problem is that the printer reject the 4356, the sheet just pass trought without printing anything ...when I test back with my previous one(the 42594) it print just fine...

After a some try the 4356 finally print ,but it make some striping, not much but enought to bother me.

Those 2 products from Ulano are labeled as "pigment inkjet film"...


Is anyone here experience this situation with those products ? any clue about this will be very welcome.. maybe some Ulano staff around here would give us the difference with those 2 products and the difference between a "pigment " and a "dye" inkjet film?

'Swellable' dye inkjet film is very clear. 'Micro porous' coated film compatible with pigment & dye inks, looks milky with a slight blue cast. The 'P' in PIJF means pigment.

You mention 'striping', but no coating on polyester film can cause stripes - only the back and forth, or forward motion of the print head can do that.

http://www.ulano.com/ijf/inkjetfilm.htm#pijf

 

[alweb]

Hi Richard,

Thanks for your precisions,
Do you know if there is any difference between those two products aside there size ?

Euro A2 PIJF42594CM-100 16.5" x 23.4" 42 x 59.4 cm
USA C PIJF4356CM-100 17" x 22" 43 x 56 cm

As I said upper , I'm using the PIJF42594CM-100 on a regular basis but I've received a different box this week labeled "PIJF4356CM-100"

the film inside the box seem different:
- they don't have the round cutted corner
- at touch feel , they seem to have a different coating, or thickness, or polyester, I'm not a specialist... the film have a "harder" touch , it "squeak" more when you rub it between your fingers....

-Main problem I have is that the film is rejected by the epson 3000 (9 /10 time)...

-The black are not as deep as I get usually... it show some stripes as you mentioned created by the print head

-It look to me like if the epson can't handle the film properly, when it enter the printer , the film "slide" and is rejected or even jam into so...
- this doesn't happen with my usual film, I can even print smaller retails without problem

-The darkness and striping are not as serious as the handling problem ( but still serious ) I would probabl;y find a setting on the rip or printer app to fix it ,if I haven't the main problem

Richard, as former Ulano Technical Support , have you heard if Ulano have changed there product in anyway recently ? to make improvment , new R&D stuff etc

I want to add that my problem doesn't occur only with the :
USA C PIJF4356CM-100 17" x 22" 43 x 56 cm

I aslo make a quick test (2 sheets) with the Jetpro inkjet film and got similar "handling" problem and was unable to print with.


Also that the
Euro A2 PIJF42594CM-100 16.5" x 23.4" 42 x 59.4 cm
is running perfectly , rarely or never been rejected or jammed , the black produced is 100% perfect (no use of backlight option ) clean with sharp edge , no stripe

...I can print around 380 sheets (17 X 22 ) with large screen print artwork with one ink cartridge ( regular epson black )
So that is good ,it's the product I use each day

I wouldn't even wrote on that topic If I was still able to get the same product from Ulano , labelled on my boxes : Euro A2 PIJF42594CM-100 16.5" x 23.4" 42 x 59.4 cm
... just want to know if my preferred ulano product is still available.and if it's still the same product inside the box.

Or I have to start searching for another product ?or send my printer for a doctor checkout ? or change my RIP solution ? and make all those testing related with the situation.


Thanks for any informations that would help with this

Al

 

[RichardGreaves]

Yes, I was the product manager that brought the Ulano line of inkjet films to market, but I haven't worked at Ulano since January 2009.

You don't disclose your location or distributor, but it does disturb me that you got film without the cut corner I fought to have, so operators wouldn't make mistakes inserting sheet film into Epson printers.

I don't know how or why an Epson 3000 would reject film except if they use a sensor that is missing this new film. The Epson 3000 is a dye inkjet printer and when I used one (they were discontinued in 2001), I always used the ultra clear, Dye InkJet Film (DIJF), which would have little to react with an optical sensor. I will make some calls to clear that up for me.

If this new film doesn't work, you must do everyone a service and get something that does work and quickly return the new 16.5" version.

Contact Ed Toney at Ulano New York with the batch code to register your complaint. [email protected]
Contact Ulano

 

[alweb]

Hi

My distributor try to clear this situation with Ulano , I'm waiting a phone call today about that. That's why I haven't identfy them nor my location for the moment.

Should I use dye inkjet film (DIJF) for my epson 3000 ?

Strange cause on some PIJF42594CM-100 boxes here there is a sticker labelled "DIJF_1117" under the label PIJF42594CM-100.

I wonder if I'm using Dye film in a Pigment film box ? or this would just be a dye box relebeled for pigment film.(with pigment film inside)

In any case, the films I use (PIJF42594CM-100) is waterproof and dry instantly, they have a round cut corner , a "milky" side and I'm using it with regular epson dye inks

Is Dye inkjet film cost less than Pigment inkjet film ?


I'll keep you posted with the odds I would get later on this issue


Thanks for the contact at Ulano, I've already adress the issue to [email protected] yesterday. still no feedback from them at this time

Thanks a bunch

PS:
the film who is perfect for me is : Euro A2 PIJF42594CM-100 16.5" x 23.4" 42 x 59.4 cm
the new who won't print is : USA C PIJF4356CM-100 17" x 22" 43 x 56 cm




Al

 

[alweb]

About Ulano Dye inkjet film

It seem that "Dye inkjet film" are discontinued from Ulano since 2 years now ...so there is only pigment film available.

So maybe that's why some of my box have the old dye label under the pigment one.

and of course this product is no more listed on there website
Inkjet Film for Screen Making Positives

this close the issue about the ulano DIJF inkjet film serie
----------------------------------

Still waiting for news about my problem from my distributor.

Begin to think about looking for new brand of film.

I have the same problem with Jetpro inkjet film
...at htis time any brand suggestion are welcome

There's some choice on the market , lot are listed here but a refresh list won't hurt , some post are a bit old and technology changed so fast
... only those who are running well on similar set-up/printer

later


Al

 

[RichardGreaves]

Re: Ulano 2009 new inkjet film?

About Ulano Dye inkjet film

It seem that "Dye inkjet film" are discontinued from Ulano since 2 years now ...so there is only pigment film available.

So maybe that's why some of my box have the old dye label under the pigment one.

I wouldn't worry much about the "DIJF_1117" label because the sizes are so different.

PIJF & DIJF rolls compared March 2007

Your stacks of film will look the same.

 

[alweb]

...an image worth a thousand words
thanks

 

[RichardGreaves]

...an image worth a thousand words
thanks

Yes, and I hoped you would share what your film looks like - since you brought up the conflict.

 

[alweb]

of course !

here some , also a zoom on the label with the numbers for Ulano people around .

 

[RichardGreaves]

The pictured film is PIJF, was made in 2005 and has a notched corner.

 

[alweb]

Yes, and those films are running at 100% with my epson
they are just perfect. As shown in the previous pictures they are stored in a white cardboard boxe in a sealed white , opaque plastic bag.

For the wrong one ,sorry I have no picture (I should have took one ) since I left the box two days ago at the distributor office. after a day and half of testing , trying to find the right setting (in rip and on printer)

It was a brown cartboard box and the film are stored in big transparent "ziplock" bag , they have no notched corner ...and have a pigment "whity" look so they're pigment type.
I'll try to get a picture of it when I'll pass by. .. still waiting for news,

Made in 2005 ! well , so my distributor would have kept them in the warehouse for while ...I bought it 2 weeks ago !
My distributor ask me for label pictures of my boxes for Ulano staff so they would probably say that was the older film ( probably discontinued ??)

A question comes in my mind : Is Ulano still selling exactly the same films (with the cut corner ) ? or it is discontinued ?
Maybe they have changed since that time that why it suddently hit me.

That would explain why I also got the same problem with the"Jetpro's" films ? who are similar than the "wrong for me" ulano

I wonder Also, are they all getting their films at the same source ? some foreign asian corporation so they all sell the same product in different boxes ...(I knew this happen with heat transfert paper and ink so)...

So I will have to adapt to that kind of film, find a way , the right setting...it took me a week to find the good settings with the one I use !


later
Al

 

[alweb]

Just to make a follow on that topic,
I found what was going wrong with that new Ulano inkjet film.

The new film are more sensitive to : HUMIDITY !
than the previous batch.
I found it after a lot of try and search even a film jam who broke the printer!.

Finally I bought a DEHUMIDIFIER ! and keep the room between 30% and 40 % humidity
the new film run just fine ! no more jam

It was 60% Humidity here at that time...and the old film was running fine...so humidity was not come into my mind until exterior weather dry up.

anyway ,at least this thread would be helping in similar situation

thanks