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I know it's not your problem but I would be willing to bet he's a bit on the ropes financially (eating his seed corn so to speak). Loyalty comes from odd places, and real loyalty is not that common in my experience. I'm a Hippy era dinosaur, I would try to get to the Heart of the matter, and try for a timed payment arrangement with a lot of understanding that life can be a biotch sometimes, but that's just me. Barter, trade, anything other than jumping bad....unless he starts ducking your calls. That really pisses me off. p.s. good luck!Because he was a loyal long term customer we were not very strict with payments from him but then in nov he stopped using us