T-Shirt Forums banner

UK - How do you deal with customers who don't pay?

2K views 8 replies 5 participants last post by  skits 
Send one final invoice with a very clear warning of legal action if the account isn't cleared within 7 days.
At the very least accept a payment proposal in writing, preferably no less than one invoice at a time.

The UK Small Claims Court are a lot cheaper than debt collectors (who have limited legal powers without a judgement) and it is a very simple one form process that doesn't require a solicitor.
Bear in mind that if the customer makes a reasonable offer of payment prior to legal action, then the court will not entertain your claim until he is in breach of the agreement.

If it proceeds to court your customer will be given 14 days to reply, after which he will (presumably) have an enforceable judgement entered against him. He will also have a CCJ (County Court Judgement) against his name which will destroy his credit rating! The court will then enforce the judgement if he doesn't pay.

At least you have only provided professional services to your customer, and haven't been taken for any stock.

Final point, this issue is between you and him- to mention his name at this early stage in this forum is not very professional on your part, so maybe you deserve to get taken.
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top