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Todd,
Amen to those of us who use Madeira. We have another shop here who buys the cheap thread to save a few pennies. It doesn't last, doesn't sew well, but it is cheap so they are happy. Customers don't know the difference at first, but they do in the future. Your reputation is on the line with each piece you put out; saving a few pennies isn't worth the risk.
 
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