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SVG files skewed/distorted after importing into Graphtec Pro Studio

3987 Views 5 Replies 3 Participants Last post by  dcbevins, 
Q
Hello,

I'm having some trouble with cut files I've purchased from ETSY. When I import the SVG file into the Graphtec Pro Studio the file is distorted. However if I open the same file in Adobe Illustrator it seems to work fine.

Little about me - I'm a senior IT guy, trying to help his wife start a tshirt/vinyl business as that's her passion minus her lack of a technical background. I'm quickly learning the ways of a graphic designer.

I know I can you CM4 w/AI but i'm more comfortable with the Graphtec software at the moment.

Can anyone shed light on why this happens to me? Not every file I purchase end up like this. Some work perfectly, others are so distorted they are unreadable. If I'm doing something wrong please let me know!

Here is a file that I purchased opened with Graphtec Pro Studio:
https://imgur.com/llGQfKH

Here is what is looks like in AI:
https://imgur.com/gwMY3gh

Thanks
-Nick
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dcbevins
QueenCityCustom said:
Hello,
Here is a file that I purchased opened with Graphtec Pro Studio:
https://imgur.com/llGQfKH
Click to expand...
That would be a link to a picture of the file, not the file. A link to the actual file would be more valuable in figuring it out, but as you purchased it, I guess that is questionable.

What I see time to time across some applications is that if the svg file has for units anything other than pixles, (px,) then the application mangles dimensions. I don't know if this is the case here. Maybe from Illustrator or Inkscape you can set the documents units to pixels then save and try in Graphtec.

In the raw svg file you would see something like
width="8in"
height="2in"
If you get it set right that would be at 96dpi
width="768px"
height="192px"
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javajoe
If the File opens correctly in one Software and not another,
it's likely the Problem lies with the latter Softwares' handling of the File, rather than the File itself.

You say it opens okay in Adobe Illustrator... Try Re-Saving it in Illustrator to SVG and EPS formats, and then try opening those in your Graphtec Studio. Many Applications 'prefer' or work better with one format over another.
Your Graphtec Studio may 'prefer' EPS ?
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@DCbevens - I tried to see if there was a setting in the Graphtec software to change it globally to pixels. I only see an option to change the ruler formats.
@javajoe - Saving the file as a EPS from AI almost worked. I was able to import it but it was missing a letter. I'm guess the font the seller used isn't something I have installed.

After I opened it as an EPS I was able to got to cut mode and it was readable other than the missing letter. I'm unable to edit anything within the graphic. Even if I Group All and then try Ungrouping.

Attached is the original file I purchased. (myfirstjulybundle)
The other is a screenshot of the missing letter after the EPS export.

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javajoe
Both the svg and eps files open fine for me in Illustrator and VinylMaster Pro.

The Text on the file has been flattened (expanded, Converted to Curves, Paths, whatever you like to call it) so you do not need that font on your computer to correctly view or cut the Type.

Perhaps down-saving the file in Illustrator to Legacy Version 8 eps might do the trick?
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dcbevins
QueenCityCustom said:
@DCbevens - I tried to see if there was a setting in the Graphtec software to change it globally to pixels. I only see an option to change the ruler formats.
Click to expand...
If the problem is what I am guessing, you would have to fix it before you opened it.

I opened the file in a text editor and it has:
viewBox="0 0 1080 1080"
height="12in"
width="12in"

The content it self is like 4.25 inches or so and not 12"x12". Here is an SVG I opened in Inkscape, set the units to PX and saved. If the problem is that the Graphtec software can't deal with those units then this might work. I shrank it down from the 12x12 to just the size of the content. If it doesn't work then I don't know. I opened it in Illustrator and it opens a 12x12 square with the 4 inch or so content. Probably a way to do this in Illustrator but I don't know that way off the top of my head.

https://www.dropbox.com/s/8knm8h8e8i6luy4/myfirst4thofjuly1px.svg?dl=0
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