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Discussion Starter · #1 ·
we keep getting the error E5H PF Position PID reverse detect error. The printer prints, but then on it's way out the platen stops midway and the error pops up. We replaced the scale and cleaned the sensor. We tried to adjust the belt as it seemed to be touching the wheel. The wheel and the sensor scale are a little tilted and are not completely parallel to the belt, the short shaft holding them is pointing slightly upward. It looks like it's always been like this as we see no way to adjust it.

Maybe there is a completely different reason for this error?

Does anyone have any ideas how to correct the problem?
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