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Discussion Starter · #1 · (Edited)
ok here where im at i install greatcut plug all in thats about it when i open greatcut it says cuttools dll missing and when i got to adobe illustrator it does not show up which means its thinks its not install or something. i call support they told me reinstall as Administrator which i did i turn off my firewall still get same results. do i need to install something else or what .


o yea its new just got it came with everything


EXPERT 24 sorry
 

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You will have problems installing the driver if you do not disable your firewall, but the error you are having sounds like the software was not installed properly, or is incompatable with your version of Windows.

What version of Windows are you running?
 

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You could also have a bad install disk. I have had that happen to me before. You may have to call support and have another one sent to you.
 
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