Please read the email that I recently sent to the sheriffs office pertaining to [an online t-shirt company]
Hello,
I was hoping you could advise me of what legal actions I am able to take against an internet based shirt company.
On June 26th 2005 my mother ordered two shirts off the website [removed] for my birthday. Around the 11th of July I received the order and one of the shirts were on backorder. After numerous messages on their answering machine I got a call back from a gentleman named Mike and he advised me that the backordered shirt had "already been shipped".
About 10 days later I still did not receive the shirt so I began calling them again but never got a return phone call. My mother was also trying to get in contact with them at the same time. Then on July 25 she received an email stating to her that I called in cancelled the order. This is a lie because I was told that the shirt was already shipped.
My mother had then advised she wanted a refund and she got a response advising it was "in process". Since then we have heard nothing from them and they have not refunded the money for the shirt that I never received.
At this point we feel like they have pretty much stolen my mothers money because they do not return phone calls or emails.
We have already filed compliant with numerous consumer reports companies, and now we are looking to take some type of legal action if we can against them.
My mother lives in West Virginia, I am in Florida and the T-shirt company is in CA. We have records of all the emails that we have sent and ones they have sent back.
Please let me know if we can file some type of criminal charges against them.
Thank you for your time
Mike Boone
Hello,
I was hoping you could advise me of what legal actions I am able to take against an internet based shirt company.
On June 26th 2005 my mother ordered two shirts off the website [removed] for my birthday. Around the 11th of July I received the order and one of the shirts were on backorder. After numerous messages on their answering machine I got a call back from a gentleman named Mike and he advised me that the backordered shirt had "already been shipped".
About 10 days later I still did not receive the shirt so I began calling them again but never got a return phone call. My mother was also trying to get in contact with them at the same time. Then on July 25 she received an email stating to her that I called in cancelled the order. This is a lie because I was told that the shirt was already shipped.
My mother had then advised she wanted a refund and she got a response advising it was "in process". Since then we have heard nothing from them and they have not refunded the money for the shirt that I never received.
At this point we feel like they have pretty much stolen my mothers money because they do not return phone calls or emails.
We have already filed compliant with numerous consumer reports companies, and now we are looking to take some type of legal action if we can against them.
My mother lives in West Virginia, I am in Florida and the T-shirt company is in CA. We have records of all the emails that we have sent and ones they have sent back.
Please let me know if we can file some type of criminal charges against them.
Thank you for your time
Mike Boone
