We owned one of the original Fusion heat presses from Stahls and wore it out. Just replaced it with their new Fusion IQ and are gravely disappointed. Due to space, we operate with the tray instead of swing-away. On the old Fusion we could print quickly pulling the tray/platen out to the stop, putting the t-shirt & transfer down, pushing the tray back, then pressing. The new Fusion IQ has a lock when you pull the tray out and you can’t push it back in without reaching under the tray and pushing 2 clips on each side of the slide bar. Their blue ribbon support says it’s the way it was designed! And now in order to return it, they want us to pay shipping and restocking. Has anyone else run into this issue or a way to remove the locking mechanism??