So, I have two Anajet Sprint machines at the office and they've sat unused for a little less than a month. Both machines had cleaning fluid in the lines. The other day, I was able to start the machines and do some head cleanings and cleaned the wiper blade. Everything seemed fine. Two days later, I went back to start the machines again for regular maintenance and there is was loud grinding noise. The only thing I could do was to switch off the power at the back. Anyway, I can't get the machines to do anything without that dreaded grinding noise. I cleaned the encoder strip and it seemed like it was going to work. It worked fine for a couple of head cleans and then it happened again.
I'm posting here because we are located in Japan. We bought the machines from an ISS show in America. I was told to contact the Japanese distributor for help but they said they won't service our machines since we purchased them from America. If anyone has any remedies or advice, I would truly appreciate the help.
-Anuck
I'm posting here because we are located in Japan. We bought the machines from an ISS show in America. I was told to contact the Japanese distributor for help but they said they won't service our machines since we purchased them from America. If anyone has any remedies or advice, I would truly appreciate the help.
-Anuck