You have to create the template in the media manager menu. There are several settings that if you do not set correctly, it will not line up.
First off, the platen size needs to be set to 18x24. Then, you would add in your sizes and locations. Then you can adjust your mirror settings (slot numbers).
However, the support team at Coldesi will probably just email you the correct template if you put in a support ticket. Did you buy the machine directly from them or second hand?
First off, the platen size needs to be set to 18x24. Then, you would add in your sizes and locations. Then you can adjust your mirror settings (slot numbers).
However, the support team at Coldesi will probably just email you the correct template if you put in a support ticket. Did you buy the machine directly from them or second hand?