[mambox]

Sometimes (or several times in the day), when I put the shirt board in load position
After clicking print a job from RIP SOFTWARE
the shirt board is moving completely to eject position (without printing anything)
and generate fatal error.

Any idea how to fix quickly , and any quick tip how to know if the shirt board is in
phase with the printer !!!

 

[equipmentzone1]

Hi,

Our support department would be glad to assist you with that. Please submit a support ticket at http://support.equipmentzone.com or, if you have done so already, please email or PM me with your company name.

Best regards,

Alex

 

[mambox]

Hi,

Our support department would be glad to assist you with that. Please submit a support ticket at Equipment Zone Fast T-Jet and Digital Direct to Garment Printer Support or, if you have done so already, please email or PM me with your company name.

Best regards,

Alex

just did it, see ticket 051612-181219

 

[mambox]

just did it, see ticket 051612-181219

Tick "infinite" in Timeouts (Port Settings) fixed the problem

 

[equipmentzone1]

Great, glad to hear it.

-Alex