[designsbyc]

Good morning everyone. I’ve got an issue with my SG800. When I powered up this morning it went through the startup maintenance and kicked out the code sc 20230
Does anyone have any info on this it would be greatly appreciated

 

[webtrekker]

Are you using genuine Sawgrass inks? If so, contact Sawgrass.


If using OEM inks, try removing and replacing the cartridges, or make sure they are pressed firmly home.

 

[designsbyc]

I’m using sawgrass inks
Thanks again

 

[designsbyc]

We’re using the sawgrass sublijet hd inks
Thanks again

 

[Conde_David]

That appears to be a cartridge error.
Did you replace a cartridge recently?
If so, which color?


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