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The code generally means that the ribbon cable to the print head is not connected properly. If you replaced the print head there is a chance you didn't plug in the head cable connections firmly enough. Unplug the print head and cable and try again.

Harry
 

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Discussion Starter · #4 ·
Colin... thx i took the head apart again twice just to make sure i got it up back to home and now
it is stuck on RELOAD PAPER and i even shut printer down to reset and returned to RELOAD PAPER
what would you suggest???

Thx again Gina
 
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