Also, try moving the vinyl to a different area of the cutter to see if it makes a difference.Nick, I'm using Greatcut. The heat applied vinyl is under the pinch rollers under the white areas, but may not be cut straight. Will check it out later today. Also, I am physically challenged and my cutter is across the room, I can't get to the cutter before it starts cutting. I need to revamp my work flow. Limited space. Thanks, Mike