Did you load the windows 8 driver on the windows 10 pc?I had to get new computer and it's a Window 10. Now my Roland Versa works will not work. It look like it's printing but never does the when you cancel the print it will roll the media out just liked it had printed and cut. Hooked it to a lap top that's Windows 8 and it will work. Tried to find the drivers but I couldn't. So what can I do the fix this. The place I purchased the cutter from doesn't carry Roland products any more. And it's out of date for support.
Here is a PDF that gives detailed info on how to load the driver for windows 10.
http://support.rolanddga.com/docs/D...ices/Manuals and Guides/Win10 HowToGuide2.pdf