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Roland gx24 cuts image twice when I send it to cut?

15121 Views 27 Replies 14 Participants Last post by  mazzapazza
Hello everyone,

I have a Roland gx24 cutter which I use with win xp pro and Corel x3. When I produce a vinyl decal in Corel X3 and cut it with the Roland gx24, the cutter, cuts the image twice. This is not an issue if I am cutting large decals, but when I cut fine detail, the decals are damaged and depending on the force it can even cut through the backing plastic. I have tried different file formats (eg eps, pdf, cdr, etc.) but this has not solved the problem. Has anyone in the community got any ideas on how and why this is happens and more importantly how to solve it. All opinions and answers are welcome.

Thank You.
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Sounds like you have 2 sets of identical cutting lines.
Are you using the CutStudio plugin?

Also, try doing a quick sample design in CutStudio and see if it cuts twice.
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You could have 2 layers the same. Does it ask you if you want to cut all layers? Check your layers to make sure you do not have your path on more than one.
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There is a setting for retracing the design, I'm told. It may be termed as overcutting too. It is used to
cut thicker materials and to ensure a complete clean cut, but I have never used that "feature." Since it
is off-register, that could be another issue. I like the idea from the previous post that suggests you do the
sample cut to see if that is normal.

Good luck and check out the Roland web site too.
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Any chance you do not have only hairline outlines? - Scotty
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Hi everyone,

I have not had a chance to try your ideas, but I will let you know the out come tomorrow, thanks.
Hi everyone,

I cut the decal in cutstudio and it cut fine, in fact, faster than cutting with corel draw without plugin. Thanks for all the suggestions.
If you really zoom in on the cut file, you will probably find that Corel generated an inside and outside of each line hence giving you two lines that are slightly offset.
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I have had the same problem, but haven't had the chance to work on it lately. But after thinking about it, it may be because I have a "solid fill" that it is cutting and then there is a "hairline" that it cuts. Try taking away the hairline and see if that helps. I know that it won't cut "white", but if I put a hairline around the "white" it will cut it. So that is why I think it is because of the solid fill and a hairline.
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Hi everyone,

I was abit premature to think my problem was solved. My roland gx24 still cuts twice in coreldraw x3 and cut studio, do not know why. Checked my artwork and only have hairline outline. Any ideas, anyone?
Hi everyone,

I was abit premature to think my problem was solved. My roland gx24 still cuts twice in coreldraw x3 and cut studio, do not know why. Checked my artwork and only have hairline outline. Any ideas, anyone?
In Corel Draw select all and ungroup all. Then start seperating all the pieces that make up your design. I'll bet you will find multiple copies ontop of each other in the areas that are cutting more then once.

Let us know what happens.
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Hi everyone,

I was abit premature to think my problem was solved. My roland gx24 still cuts twice in coreldraw x3 and cut studio, do not know why. Checked my artwork and only have hairline outline. Any ideas, anyone?
When it cuts 2 lines in cutstudio is it after importing the design from corel with the cutstudio plugin? And it cuts from cutstudio (something designed only in cutstudio) correctly?
Hi everyone,

I was abit premature to think my problem was solved. My roland gx24 still cuts twice in coreldraw x3 and cut studio, do not know why. Checked my artwork and only have hairline outline. Any ideas, anyone?


Do you have a color fill AND a hairline? If so that may be your problem. First it is cutting the color fill and then it is cutting the hairline.
Hi nick,
Thanks for the advice, checked my artwork and there are no copies, just 1 layer and even looked in wire frame mode, and it only shows one cutline. It still cuts twice and I still have no idea. By the way, if I do a test cut, it cuts only once.
Hi craig,
Your idea has merit, i do tend to cut my artwork with a fill, I will try it tomorrow and report back, many thanks.
Hi John,

I could not get the cutstudio plugin to work in Coreldraw x3, so I cut and pasted it into cutstudio. I will try and install the plugin again and see if your suggestions work. Will report back tomorrow, thanks.
Hope it works out.
When you do the test cut are you doing it by holding the test button or by going into the menu and doing a self test? Doing it through the menu cuts the Camm-1 logo and if that cuts fine the issue is most likely software related.

I think I watched that in one of imprintables 8 part series on the GX-24 on youtube.
Another test would be to draw two circle. leave one transparent and then fill the other one (that will give you a fill AND hairline on that one) and see if the filled one cuts twice and the one not filled cuts only once. I have a habit of filling my shapes and I fail to remove the hairlines sometimes. And sometimes if it is a big shape it doesn't make a difference, but the small, the worse it is. But I bet this is your (and my problem sometimes), after I have thought about it.
A lot of times when I do a test cut, I just type the word "TEST" and cut it. Of course, you don't have a fill AND a hairline on ttf text unless you make it that way.
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