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Hi have anew Windows 10 laptop and I cannot get my GX-24 to work. I have downloaded the latest drivers and uninstalled an reinstalled to no avail.
Cut Studio in Illy says not cutter detected and yet I can print a test page from Windows Print Management. I also have Versa Works and that will not detect the cutter either. What am I am I missing? I have tried all 3 of my USB ports, nothing changes, Nothing is even sharing the same port.
 
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