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Discussion Starter · #1 ·
Hello,
I just bought Roland BN-20 and I did install R-work, when came to (Test the Print /Cutting Functions) in Cut Adjustment window; it did not cut the square in the circle. It did only cut very little square to each sides of the media..


please some help
 

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try here:
 

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Discussion Starter · #3 ·
thank you Binki, I did saw that video and I though it should be straight forward, but the BN-20 does not respond to the cutting order, it's new and it's first setting.
 

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If it's new, where did you buy it from? Can you call them? They should have tech support.
 

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Make sure you have the latest update here:

Restart your computer and your machine.

If that doesn't work, did you follow the installation intructions? You can try to remove the software and reinstall it.

What connection do you have? USB, Ethernet, Wireless? Make sure your computer can see the machine in Devices and Settings.
 
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