Resolute Ink Reviews?

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Justin Walker

Discussion Starter · Jul 14, 2010

I know this has been discussed into the ground, but I don't think I have heard back from many of the people who had considered trying out the ink, awhile back... Has anybody given this ink a real-world trial? Even better, does anybody have any pictures of shirts printed with this ink?

Thanks for any updates!

Inkjet Garment Printer Ink

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cmos

· #2 · Jul 14, 2010

I'm using it but its the first i ever used so i cant compare it with other inks.
i ll post some closeup pics later or tomorrow
In light colored shirts it prints nicely, on darks as a noob DTGer im in a little fight with pretreatment, curing times etc

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TahoeTomahawk

· #3 · Jul 14, 2010

Justin, I know it's pretty popular in Europe.

QV

· #4 · Jul 14, 2010

We went through a few liters. It settles much less then dupont as advertised.
However it always cured darker then dupont (gray really) despite ample layer being put down giving prints that were dull and subdued in comparison (even when ink was pooling).
The texture is nice when cured but it has a tendency to crack and we've observed this with our shirts and the test shirt sent by Resolute with their logo (same cracking, same gray tint to the white) so if we're making a mistake when curing it, so is Resolute in their sample shirt.
Conclusion: it's not for us until brightness of the cured ink increases.
-b

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Inked2012

· #5 · Jul 14, 2010

Bart, why didn't you get ahold of me? We have printed and sent out many sample prints. This is the first time we have heard of any of the samples not being white enough or cracking. The samples are printed on a J2 and cured for 3 minutes at 325 degrees.

Are you saying the sample looked gray before you washed it or after?

It could be you got a sample that was not cured properly in the first place. (hired help)

I would like to get you turned around and back on board.
Tell me more about the end results you were getting with our ink. I know you have the 7 color head so 3 of the 7 are dedicated to printing white unlike the large format printers using the 8 color head where 4 of the 8 are dedicated to white.

We have many customers with the seven color printers that print with no problem, so with your help, I would like to research this further to determine exactly what is happening that you aren't able to achieve the bright white you should be getting.

QV

· #6 · Jul 14, 2010

Hey Wade, we thought that the shirt looked consistent with the whites we were getting which were considerably grayer then the dupont. I'm pretty sure we personally discussed this a few months ago and we also mentioned it at the LA show in January to the person at your booth.
I assumed that since the sample shirt was consistent with what we were seeing (brightness and cracking) then that was a good reference.
The cracking was after one wash.
Grayness is before wash.
On the positive side the shirt has not faded after 5-6 washes so far.

We have a 4880 based machine and a 2200 based machine, results are consistent across machines, and this is not an issue with the quantity of ink being laid down.
I assume the test shirt was cured OK since we're sure of how our shirts are cured and the results were similar.
I think the ink is a good solution if you have issues with white settling out and if you adapt your graphics to it. The customer service has been very good from the Resolute side so this is nothing personal. None of the shirts printed with resolute were returned. I'm just pointing out that there is some massaging to do if you're already using dupont for repeat customers since existing designs will not look the way the customer expects.
-b

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Ricky-t-man

· #7 · Jul 14, 2010

Hi, Well I cannot believe what I am reading. Ive used Resolute for months now and not one of my shirts has cracked or gone grey. What the hell do you guys do with the stuff over there.

My business is printing shirts for the leisure industry. Most end up in swimming pools or in summer in the sea. I have two printers both on Resolute Ink. One bulk ink (Rainbow) and the other is an Anajet on the 110 cartridges. If you are having problems I think it only fair to contact the owner at Resolute in your country. The guy in the UK where I buy my ink is really good, I got more help from him when I started my business than from any other dealer.

Everyone I know in the t shirt business in the UK is using Resolute Ink, I know they will never go back to any other ink for these reasons.

Option 1
Buy DuPont for shed loads of money, struggle with clogging all the time. Then have customers barking at you because it has washed off.

Option 2
Pay less for Resolute, dont have a clogging problem and get much better washability.

Who would go for option 1 ?

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QV

· #8 · Jul 14, 2010

Well then, I must stand corrected

I would agree that washability is good although I wouldn't be as "resolute" with my comments since I do want to remain objective.
I would also agree that Anajet charges way too much for their dupont.

On the other hand the answer for what we do with it is simple, we treat it the same as dupont and the results are what I already stated.
Price is the same as dupont so price is not a factor.
Clogging - In our experience we haven't had these issues with dupont - It may be because we use it up pretty quickly.
Cracking, the sample shirt from resolute cracked so I would ask them what they do with it, on our end the cracked shirts were treated the same as dupont that does not crack.
Finally, we've done over 10K of prints with dupont within the last year vs a about 400-500 on resolute and this is a sum of our observations.

Nothing personal, just giving honest feedback since we wasted a lot of time adjusting graphics for repeat customers that were ending up darker then previous orders, this cut into our production time and caused delays.
-b

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QV

· #9 · Jul 14, 2010 (Edited)

2

This is what I'm talking about, if Wade can send me a copy of the logo I'll print a dupont comparison and post it as well.
Hope this helps in improving the ink!
-b
PS for cracking of new shirts use the same stretch test as you would with plastisol, the shirt in the picture was washed 4-5 times and cracked in the washes.

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mgarcia16

· #10 · Jul 15, 2010

I tried it a few months ago and had the same results as QV with the white ink. The cracking was especially evident when printing thick and solid prints. I'm still using CMYK that I bought at that time without a problem but the white ink was not as stretchable as Dupont and some of my customers the first thing they would do is stretch the shirt and would point it out to me.

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spiderx1

· #11 · Jul 15, 2010

I tried a 1/2 liter. Thought the non clogging properties were outstanding. The washability was excellent. Howevet the opacity I thought was less than the dupont which was brighter after curing. Now is that the equivilant of being more gray??? Do not know. I only have the 3 channels of white in the machine I was experimenting with 4 may do quite a bit better. But I have not had the extra cash to lay down to continue the testing on the 1800 based machine. I cured at 330 degrees almost no pressure for 3 minutes. Used the same dupont pretreat and tech for spraying on both the resolute and the dupont white. FYI and by the way it was with new lines, new print head and new bottles. so a clean fresh start for the test. Open to suggestions.

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Resolute DTG

· #12 · Jul 15, 2010

spiderx1 said:
Howevet the opacity I thought was less than the dupont which was brighter after curing. Now is that the equivilant of being more gray??? Do not know.

Hi,
I would be interested to know if you are using Resolute Pre Treatment. We regularly peform print and wash tests and cracking should not be present at all. The opacity is very good when a correct pre treatment and cure is done. Using another brand of pre treatment can lead to poor results as both are designed to work together.

If anyone is having any issues at all please do not hesitate to contact me, both Resolute in Europe and the US offer free technical support via telephone or forum/email.

Inked2012

· #13 · Jul 15, 2010

I sure would have appreciated an email or a phone call letting me know you were not able to get the bright white you should be getting, not finding out until I read it on the forum is like a kick to the groin.

At the very least I believe we deserved the opportunity to work with you to achieve a successful switch over.

Our phone and email support is always free.

QV

· #14 · Jul 15, 2010

We tested a gallon of resolute pretreat but did not observe any difference. The shirt I posted was sent by Resolute so I must assume it was properly cured and pretreated.

spiderx1

· #15 · Jul 15, 2010

Inkster UK said:
Hi,
I would be interested to know if you are using Resolute Pre Treatment. We regularly peform print and wash tests and cracking should not be present at all. The opacity is very good when a correct pre treatment and cure is done. Using another brand of pre treatment can lead to poor results as both are designed to work together.

If anyone is having any issues at all please do not hesitate to contact me, both Resolute in Europe and the US offer free technical support via telephone or forum/email.

As in the post I used dupont pretreat which was a question I ask when ordering. This was last fall. Is the dupont pretreat ok! No problem or I would not have used it also no ours works better with this type of ink.
Did not mean to slam u Wade just an honest answer to a forum question. I thought it was awesome in not clogging.

Resolute DTG

· #16 · Jul 15, 2010

QV said:
We tested a gallon of resolute pretreat but did not observe any difference. The shirt I posted was sent by Resolute so I must assume it was properly cured and pretreated.

There is quite a difference. Firstly our dark shirt pre treatment does not show as much once cured. It also reacts differently with the ink creating better wash fastness. If to much of any pre treatment is applied the printed image will crack or peel.

we do have a guide on the .co.uk website that suits our pre treatment over others.

mgarcia16

· #17 · Jul 15, 2010

Inkster UK said:
Hi,
I would be interested to know if you are using Resolute Pre Treatment. We regularly peform print and wash tests and cracking should not be present at all. The opacity is very good when a correct pre treatment and cure is done. Using another brand of pre treatment can lead to poor results as both are designed to work together.

If anyone is having any issues at all please do not hesitate to contact me, both Resolute in Europe and the US offer free technical support via telephone or forum/email.

I used both brands of pre treatment and did not notice any difference between both, the results were the same and so were the two issues being discussed. In my situation the cracking would be when the shirt was streatched, and I'm not talking about an exagerated streatch, it was just a slight pull. As far as my pretreating technique, I'm not new to it, I've been doing it since 2006. All in all its a good product, with the exception of the two issues being discussed, I'm sure that with the research & development that is being done, it's only going to get better.

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QV

· #18 · Jul 15, 2010

Inked2012 said:
I sure would have appreciated an email or a phone call letting me know you were not able to get the bright white you should be getting, not finding out until I read it on the forum is like a kick to the groin.

At the very least I believe we deserved the opportunity to work with you to achieve a successful switch over.

Our phone and email support is always free.

Wade, that's pretty harsh. I'm trying to be measured and objective in the feedback I'm giving and I try not to say anything that couldn't be easily backed up with examples.

I'm pretty sure we had discussed some of these issues over e-mail and with your rep at the Resolute booth in LA SGIS both positive and negative.
It is our experience that we wasted a lot of time bringing the prints up to spec adding sometimes hours to a production run. If there were front and back and sleeve prints they all had to be re-adjusted and retested (not to mention scrapped blanks).

When we did bring this up the responses/comments were almost identical to what we see here: ìt must be the printer, it must be the pretreatment (so we ordered resolute pretreat), it must be the curing... (in general it must not be the product).

I imagine that If we had called during production after wasting a few hours and got the comments above I would be livid. So maybe it's better that I didn't

One other observation - if you place the two inks side by side in transparent bottles it will be clear that the resolute has a darker shade to it. This is before the printer, before the curing and before the pretreatment.

With the volume of prints we have I`m pretty confident in our process. Repeat business is what keeps any of us in business and we have a responsibility to our customers. If someone gives me honest and constructive feedback it usually leads to improvements on my side which makes this the best type of feedback as opposed blasting a product or being a cheerleader and overly complimentary. In the long run constructive, rational criticism is what helps all of us grow.

Like I already mentioned we never got any resolute shirts returned but we did spend a long time massaging orders which cost us money.

Cheers!
-b

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Resolute DTG

· #19 · Jul 15, 2010

QV said:
One other observation - if you place the two inks side by side in transparent bottles it will be clear that the resolute has a darker shade to it. This is before the printer, before the curing and before the pretreatment.
-b

I think we are getting a little off track here.
Resolute Ink is not designed to look like a copy of any other ink. The cmyk and the white are very slightly different and in some cases a slight adjustment to your profile may be needed. It would be impossible to have the RST content and less clogging if the same formula was used to make the ink.

I would not suggest to anyone that the prints will match exactly as in any printing process. The benefits in using Resolute Ink far outway the fact it is not an exact copy of DuPont or any other ink on the market.

Resolute DTG

· #20 · Jul 15, 2010

QV said:
One other observation - if you place the two inks side by side in transparent bottles it will be clear that the resolute has a darker shade to it. This is before the printer, before the curing and before the pretreatment.

I think we are getting a liitle off track here.

Resolute Ink is not designed to be an exact copy of any other ink on the market. The cmyk and the white are very slightly different and in some cases a simple change to your profile may be needed. I would never suggest that images would print exactly the same when using different ink sets as in any printing process. It is impossible to make an ink exactly the same when using a different formula, the rst, less clogging and better washability properties of Resolute Ink would not be possible if it were to be made with the same content as other inks.

The benefits of using Resolute far outway any slight differences to other inks.

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