You misunderstood my example... Nothing is going back to China.Just so you understand, the printer was new.
It weighs about 200 kg. So with the return not so easy.
The importer is repairing the faulty products to minimize the loss.
Attempts to improve quality control in China have failed, which is not surprising because although he is complaining, he is still buying.
They don't care because they know you are not going to buy more.And the last rude answer gave me the rest. Then I was blocked. Problem solved. Lol . Chinese solved.
I promise you I will never do it again
If you had more orders on the way, they would not behave like this.