[Mind Your Mind]

I have had similar screenprinting issues such as ink cracking very easily on American Apparel baby rib t shirts, ink on one shirt is matt and another is glossy (with no explanation why each was different), words not being straight on the shirt at all to the point that customers notice right away and ask for another one, and some issues with one order where pink print on a brown shirts is thick and vibrant then on another order the pink is very light and brown shows through.


Now I know Rodney mentioned earlier the situation discussed above could be related to miscommunication but don't you think also that the screenprinter should be the one to make sure the communication is clear and that the customer knows the variables that could be possible. In my case, it was very clear that I did not know anything about screenprinting and spent many appointments discussing and learning from my screenprinter. And yet still I have issues with quality.

Any comments?

 

[Mind Your Mind]

More seriously your screenprinter, well, sucks.

I figured that and it is just nice to hear it from others . Because I was so new to this, I was willing to be flexible but on a business level I knew that something was not right.

Assuming you're describing the situation accurately

The cracking was getting so bad with one run on one shirt that I had to test each one before giving to customers at an event. I had to put aside 10 minimum then use my heat press to fix it. And that worked great too.

that doesn't strike me as particularly consistent or professional - prints should be straight, results should presumably be consistent.

The printer kept making excuses why they were crooked and said there is always margin for error and that that margin should be acceptable to me. Yeah sure, but not when customers refuse to pay for it and I notice it as being so obvious. In business using excuses is the worst way to handle it. I think you learn that in business 101..I guess was just being too accepting of what I was getting.

Even if they're not to your taste they should surely be the same from run to run, unless you've given them input in between that would cause them to change. They just sound a bit too... random.

I questioned her on some of the quality issues from the start like cracking and crookedness and nothing changed really. In one style it got worse.

Thanks for the responses...