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65 Posts
Here's the deal, I just got a email from Spreadshirt saying that they cannot produce any of my products.
Here's their quote:
"There is currently a display issue with the Spreadshirt T-Shirt Designer. Normally, when a design with a transparency is uploaded, the transparent areas are changed to white. The reason for this is because we want to alert users that we have to manually trim away the white areas. "
Well...my designs uploaded did not turn to white it all showed up transparent. I even posted this in their forum and one of the Admins there said it is fine, as long as your background is transparent it will print transparent. So of course hearing this from one of their Admins, I figured I was safe to move forward and use Spreadshirt.
I have over 500 products from t-shirts to hoodies which I now have to remove. I also need to shut down my Spreadshirt store and redo everything on a white shirt which at this point I may not even use Spreadshirt.
I am very disappointed that this "problem with their online t-shirt designer" was not posted anywhere on their site.
The reason this issue did not pop-up before is that all the shirts sold on my site was "white" only yesterday someone ordered a bunch of "colored" tees.
Anyone else experience this issue with them?
Thanks.
Here's their quote:
"There is currently a display issue with the Spreadshirt T-Shirt Designer. Normally, when a design with a transparency is uploaded, the transparent areas are changed to white. The reason for this is because we want to alert users that we have to manually trim away the white areas. "
Well...my designs uploaded did not turn to white it all showed up transparent. I even posted this in their forum and one of the Admins there said it is fine, as long as your background is transparent it will print transparent. So of course hearing this from one of their Admins, I figured I was safe to move forward and use Spreadshirt.
I have over 500 products from t-shirts to hoodies which I now have to remove. I also need to shut down my Spreadshirt store and redo everything on a white shirt which at this point I may not even use Spreadshirt.
I am very disappointed that this "problem with their online t-shirt designer" was not posted anywhere on their site.
The reason this issue did not pop-up before is that all the shirts sold on my site was "white" only yesterday someone ordered a bunch of "colored" tees.
Anyone else experience this issue with them?
Thanks.