[CheeseHead05]

So I gave a local printer my shirts and artwork to print. I so regret using them! So after receiving my shirts and only being satisfied with HALF he tells me he can give me 20% off....like I want that....So I just tell him to order some blanks to replace all my "error" shirts. He asks me if I want them printed, now y would I want any more work from this printer? Anywho, he gives me all of the "error" shirts but question is, what would u do with them? Im thinkin about passing them out at local events with a flyer attached for promotion. (The errors are not too bad, some shirts are a little off centered, but I refuse to sell to make any profit since that would be getting over in my opinion).

 

[joey1320]

How bad are they? Usually even if the print is a bit off center, once you put it on, it kinda hides the issue.

Was there anything agreed upon regarding misprint? I would rather have the printer resolve the situation as opposed to just walk away with items you can't sell.

How many tees did you order and how many were wrong? How did you go about asking the printer for a resolution? Did he/she know that the prints were off and passed them off as okay?

Sent from my HTC One X using T-Shirt Forums

 

[RickyJ702]

wasn't there a pre-approval shirt before production? once I get a mockup of the project I always give a pre-approval for the ok to run the shirts. it's a must so everybody is on the same page. if it is the printer that's wrong they should resolve their production before doing any other projects. you should also stick with same production till its resolved. 20 % is a good deal in my opinion. make sure they make a pre-approval shirt first before giving the ok.

 

[CheeseHead05]

I gave them 165 but only half are sellable. The proof was fine but I blame it on the printer ppl...I feel like they just print just to be printing and they are for QUANTITY and not QUALITY...the work is def off-centered and the bottom of my words are not parallel with the seam on the bottom of the shirt.

20% is not a deal for me. I feel like if u ruin a shirt that I brought in, there should be sometime of "pay back" like what they are doing know, ordering my shirts back. But Im thinkin about asking if they could screen print my tags for free for 70 shirts or would that be a little bit much?

 

[OSSKOBRET]

I gave them 165 but only half are sellable. The proof was fine but I blame it on the printer ppl...I feel like they just print just to be printing and they are for QUANTITY and not QUALITY...the work is def off-centered and the bottom of my words are not parallel with the seam on the bottom of the shirt.

20% is not a deal for me. I feel like if u ruin a shirt that I brought in, there should be sometime of "pay back" like what they are doing know, ordering my shirts back. But Im thinkin about asking if they could screen print my tags for free for 70 shirts or would that be a little bit much?

post a pic so we can see what your talking about

 

[selanac]

The seams of the t-shirts aren't always straight. Show a picture of a blank shirt too. IMO.

 

[hedsteve]

This is why when clients want to supply garments I tell them that we don't replace or guarantee their garments.

 

[sben763]

What blanks? who supplied the blanks. I would like to see a pic of a misprint and one being worn

As a screen printer I get people all the time already wanting a specific blank, I have blanks I perfer to print on. from a economy, to a high end blank . Some blanks the quality of the assembly is horrible. out a 12 on some brands only 4-6 will aceptable. some blanks would be off by 1/2"

I never had a complaint but I have seen shirts I was 100% happy with but when worn they were fine.

Your printer maybe new and was useing the line on the shirt to line up. Make sure if you compaing to the "center line" its not off many are

 

[CheeseHead05]

hedsteve,

y?


sben,

Alstyles that I supplied

 

[20vK]

How far off centre?

Most of mine are perfect. Maybe 2 of 100 half to 1 inch off centre. The rest spot on. Single colour back shoulder prints on a white shirt I have knocked out at 230 per hour, manual press. That's a volume print for me. Still all good. Maybe 4 slightly off (1 inch max), but in no way noticeable by a customer (a non-screen printer).

Yours are off-centre as in left/ right? Or up/down?

Show us photo comparison of good and not good. Not the worst, but not good

 

[jgabby]

Yep how bad are the shirt ?

I have insane customer that would yell at me for less than half and inch off center...

Which in my opinion is stupid as when you wear the shirt, you can't see the gap.


Could you share a photo ?

 

[akar]

Sometimes it's hard to understand the limitations of printing if you've never done it. But, if half of the shirts came out perfect than there's no reason that the other shirts couldn't have come out perfect, too. Shirts are, however, usually sewn imperfectly - they're fabric. Even when I make something out of steel or wood, perfection is difficult or impossible to achieve. For example, you'd think that a simple steel box would be perfect but, in fact, you have to deal with 1/8" off square cuts that have to be filed to square. Imagine trying to square a fabric. Then imagine trying to square a print on that fabric. Printing is an art. It will always have some imperfections in it - especially when printing on fabric (which cannot be squared).

 

[hedsteve]

hedsteve,

y?


sben,

Alstyles that I supplied

When the client provides garments I don't get the markup from that. Why should I take on the cost of their garments (many times they get them on clearance and I won't be available anyway) so if they drop them off I won't replace them

 

[Resu]

If the sale if the perfect shirts will recoup your investment, then don't offer the bad ones for sale until after all the perfect ones have sold. Then offer the bad ones at a reduced B-Stock price. You're not stiffing anyone if you say its B-Stock.

And own it. Meaning if the shirts were printed perfectly and you got a print job offer, would you middle man it or passed them on to your printer? I take the good and bad with my printer. Sounds like you need
to find a balance between quality and bang for the buck. Its a printer out there that will meet that criteria. You just gotta keep searching or go the plastisol transfer route and go for delf.

 

[OSSKOBRET]

Or better yet
Go buy your own equipment and print your own stuff that way you can qc your own stuff .

Sent from my SAMSUNG-SGH-I727 using T-Shirt Forums

 

[CheeseHead05]

Thanks for ur input guys!

 

[Viper Graphics]

With all this being said my questions are, how many colors, how many print locations and what did you pay per shirt for the printing? If you paid cheap you get cheap....if you paid for quality you might have a gripe. Unless we see the bad prints and know what you paid were all just guessing which is not fair to you or your printer.....

 

[20vK]

Sorry, I disagree.

No excuse for crap prints.

If you quote a price, it should be for a decent print. Would you be happy that your cheaper wedding photographer gives you all out-of-focus prints on your special day? Bull**** you would.

If you can't do a volume decent print, then you're either a lazy uneducated printer, or your equipment sucks.

There is no excuse for a **** print these days. I'm sick of seeing crap, even if the customer can't see it: It has negative connotations and generates negative associations with our industry. Unacceptable, tbh.