I have been researching and gathering statistics about online credit card fraud and the effect of online transaction charge backs. While the numbers indicate that I need to factor in fraud costs into our business plan, it is unclear what to expect. I would be interested to know some real life experience? Recently, I had a meeting with a company who claimed to suffer between 40-50% fraud. This was mainly due to transactions being charged back at the end of each month as the card owner identity could not be verified. Look forward to some discussion and possible solutions. Cheers
GAV
GAV