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Hello to the best and helpful forum members on the planet,
SORRY about my English, hope that you understand my problem and help me to solve this issue,
yesterday i made a huge mistake and registered a paper size on the operation panel led screen on the printer himself for the multi purpose tray,
and now when i'm print a t shirt design or sticker design from Photoshop or adobe illustrator and select the paper size that different from the paper size i registered on the operation panel led screen on the printer, i select the paper size i want to print from Photoshop or illustrator but the paper size on the operation panel is different so it's printing an half paper and not the size i selected from Photoshop printing settings,
ALL THE problem is from the multi purpose tray.
My question is please how do i cancel or disable the paper size from the operation panel led and that only Photoshop or illustrator paper size setting will control on the paper size i want to print.
thank you so much for your time and help.
i attached a photos from the led screen that can't be disabled ,
ALSO i really want to know how to do a hard restore for the printer to factory default and maybe it will solve this problem
SORRY about my English, hope that you understand my problem and help me to solve this issue,
yesterday i made a huge mistake and registered a paper size on the operation panel led screen on the printer himself for the multi purpose tray,
and now when i'm print a t shirt design or sticker design from Photoshop or adobe illustrator and select the paper size that different from the paper size i registered on the operation panel led screen on the printer, i select the paper size i want to print from Photoshop or illustrator but the paper size on the operation panel is different so it's printing an half paper and not the size i selected from Photoshop printing settings,
ALL THE problem is from the multi purpose tray.
My question is please how do i cancel or disable the paper size from the operation panel led and that only Photoshop or illustrator paper size setting will control on the paper size i want to print.
thank you so much for your time and help.
i attached a photos from the led screen that can't be disabled ,
ALSO i really want to know how to do a hard restore for the printer to factory default and maybe it will solve this problem
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