Twinge,
Can you tell me a little more about this:The links at the bottom are worse - blatently for boosting search ratings, and they don't even work correctly. Same with the list of links on the site map... It's not worth the possible increase in search engine results for the risk of being blacklisted and the drop in professional appearance.
The site is in PHP and we did a rewrite. Is that what you are talkign about?I'd definately recommend looking at some kind of more dynamic setup (such as php based) instead of the hundreds of single html pages. (I imagine they are auto-generated, but doing that every time you make a change is really excessive and tedious it seems to me.)
What other product would you suggest or how would you suggest them? You may also want to suggest some shirt brands (such as Gildan Ultras) - an uniformed consumer would not know where to begin (The default ones on the front are good, but not really enough IMO).
The 'help department' link doesn't work correctly; it pops up a box only showing html (and this html includes frames -- frames are bad news). I just checked and it works. was there a link or page that did not come up. I know frames are not good but i thought they would be okay and good for the help. instead of a customer losing their spot.