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Okay... I've found a lot of things I see problems with. I'm trying to offer constructive critisism here; I'm not just badmouthing your site or anyhting :) I hope to get the same in-depth review of my new site (we're still working on it) when I post it here in a week or two. Despite my massive list, the site isn't all that bad, hehe. I basically listed things as I saw them.

Don't really like the scrolling text at the top, nor the not-quite-just-a-keyword-list at the bottom. It's not too bad, but still looks too much like a list of keywords to me, plus it's barely readable with the only slight contrast on the gray. The links at the bottom are worse - blatently for boosting search ratings, and they don't even work correctly. Same with the list of links on the site map... It's not worth the possible increase in search engine results for the risk of being blacklisted and the drop in professional appearance.

The blue on the gray for the titles of the left looks pretty off too, and even harder to read is the blue on the dark gray at the top navigation. The visited link color is even worse.

You'll want to make a single css page that is linked to by every page, instead of having the css on every page -- this is much harder to upkeep, and makes loading times much worse for dialup (2 extra seconds for every single page). I'd definately recommend looking at some kind of more dynamic setup (such as php based) instead of the hundreds of single html pages. (I imagine they are auto-generated, but doing that every time you make a change is really excessive and tedious it seems to me.)

The 'click to enlarge' pictures seem kinda silly when they're not even 50% larger than the pictures they're enlarging ;)

The FAQ is hidden as it's only linked from the bottom. You probably want to specific what the money-back guarantee is _for_ (e.g., against defects, any dissastisfaction, etc.), how long it's eligible (such as 30 days), etc. Looks kind of odd the way you say 'we offer 15 brands' and procede to list them, but only list 7; probably put a word like 'including' there. What times can you call the phone number for contact? Things like this are good info that people want to know I'd say. You may also want to suggest some shirt brands (such as Gildan Ultras) - an uniformed consumer would not know where to begin (The default ones on the front are good, but not really enough IMO). Also, what kind of file formats do you accept for artwork?

The 'help department' link doesn't work correctly; it pops up a box only showing html (and this html includes frames -- frames are bad news).

On the actual product pages, it seems kind of pointless that you have to click the customize button - it should pop up automatically when you select your color; that's only more step that slwos the customer down and keeps them away from the checkout.

In the category listing (and searches), the 'customize' and 'add to cart' buttons go to the exact same page it seems to me.

You still list 'sleeves' as options for doing pants and shorts - confusing.

There's no real way to see what sizes actually are; Is a 'Large' pair of shirts a size 34 or a 38, for example.

The colors and design need a little work as well, though I don't have any good specific suggestions there at the moment.

It's good to see you've got it compatible for 800x600. The customer testimonials are a good touch. The general layout is pretty good, and instant quotes are nice. The basic mouseover for links is good without being excessive.
 

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clarkhaddock said:
Twinge

I owe you big! When you get your site up send me an email and I will gladdly take a look and let you know what I see. I have wanted advise like this for months and got more from you than 10 other people. I am going to look over it all again and see if I have any questions about your remarks. thanks agian.
Sure! Adam's post reminded me that I forgot to mention that I was viewing it in Firefox -- some things may not be as bad in IE, but IE's market is dropping; at least a good 10-20% of potential customers are using Firefox (or Safari, Opera, etc.) these days.

clarkhaddock said:
when you say hidden text what do you mean?
He's reffering to the text at the bottom of the front page, I mentioned that too. You're one step up from the worst examples of this at least; the text is visible and not purely a list of keywords, but it needs some definate improvement.
 

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Gettings crazy with 3 of us psoting at once :)

You'll also want to mention somewhere your internation shipping policy and options; if you still offer free shipping, etc.

Adam is mentioning a lot of the same stuff I did -- but that just means we've both noticed it, so that's probably some of the stuff to look at the most.
 

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clarkhaddock said:
Can you tell me a little more about this:The links at the bottom are worse - blatently for boosting search ratings, and they don't even work correctly. Same with the list of links on the site map... It's not worth the possible increase in search engine results for the risk of being blacklisted and the drop in professional appearance.
I'm talking about the big list of links you put at the very bottom purely for the purpose of boosting search engine ratings; Adam talked about them some too. They need to be removed. These:

Custom T-Shirt Printing | T-Shirt Printing | Wholesale T Shirt | T Shirt Design | Make Your Own T Shirt
T-Shirt Screen Printing | Design Your Own T Shirt | T Shirt Logo | Personalized T Shirt | Corporate Apparel

You'll have better luck and the site will look more professional if you do SEO correctly. You've got the same thing going on the site map page as well.

clarkhaddock said:
The site is in PHP and we did a rewrite. Is that what you are talkign about?I'd definately recommend looking at some kind of more dynamic setup (such as php based) instead of the hundreds of single html pages. (I imagine they are auto-generated, but doing that every time you make a change is really excessive and tedious it seems to me.)
Adam said:
I'm not sure Twinge noticed that you are using mod_rewrite on your pages. It looks like they are all html index pages but I'm sure you have some dynamic scripting beneath all of that. Infact I'l take a guess and say it is PHP.
Yeah, I didn't notice that... I basically just meant that it looks really weird to me, all the strange-named html pages with numbers and dashes all over the place. OTOH, a set up like that is probably better for SEO (than the standard php pages with ?s in the names and such)... and I don't really know what I'd suggest as a 'better' way to do it anyway. _Definately_ put the css is a seperate file, though.

clarkhaddock said:
What other product would you suggest or how would you suggest them? You may also want to suggest some shirt brands (such as Gildan Ultras) - an uniformed consumer would not know where to begin (The default ones on the front are good, but not really enough IMO).
Seems like something that might be in the FAQ, or even potentially a little tutorial or 'where to begin?' section to help folks that aren't very good at figuring things out, hehe.

clarkhaddock said:
The 'help department' link doesn't work correctly; it pops up a box only showing html (and this html includes frames -- frames are bad news). I just checked and it works. was there a link or page that did not come up. I know frames are not good but i thought they would be okay and good for the help. instead of a customer losing their spot.
Maybe it does in IE -- it does not in Firefox, tried it again myself. Frames may be okay for that part, but I'd have to see it actually working to really say, hehe. I attached what I get in Firefox -- a little pop up window with html.
 

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clarkhaddock said:
Can you expliain: You've got the same thing going on the site map page as well.
Talking about this page -- http://www.countrywidepromotions.com/index.html/page/shop-sitemap

Same crap links at the bottom.

clarkhaddock said:
Are your talking about my content pages I am working on? I stil have a lot of work to do but each page will have a title that fits the information on the page. Wholesale t-shirts for example would be the name of the page and over the main image area. I then talk about what we can do in terms of Wholesale T-shirts on the bottom left in the company services page. I plan on adding unique customer reviews to each topic when ever I get one that fits and changing out hte main image. I will also change the popular products to fit each topic. Will those things (unique heading, unique company services info, unique customer review, popular products) make them okay/a good thing?
If they actually contained real content there wouldn't be a problem. Re-linking to your main page (and some of them don't even do that correctly) is just not cool.

clarkhaddock said:
One quick question. Is what I am doing the same as Custom Ink? Take a look? http://www.customink.com/GA/Atlanta...en-Printers.htm if you do searches for all types of phrases you will see their content pages come up. they are, what I think, number one for online business. It does not seem to be hurting them. Only helping.
Interesting... but they don't have anything like that on thier main page, at least. I'd still say that's a pretty bad way to bring folks in, but at least it's seperate from the actual page itself.
 
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