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new mh 871 cutter not feeding vinyl only cuts straight lines

2310 Views 13 Replies 3 Participants Last post by  moshoty
i sent a pic if heart to cutter but only cut straight lines
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I have that cutter and I only get weird cuts when the file is wrong. If you can redraw the heart and see what happens.

If you need more help, you can prob find more info on the USCutter forums.

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Can you move the vinyl roller with the arrow keys or will the vinyl roller not move at all?
Can you move the vinyl roller with the arrow keys or will the vinyl roller not move at all?
it make loud noise but doesnt move
There is a possibility that the bottom roller is jammed or there is something wrong with the motor. Have a look at the bottom rollers and see if there is any material around the roller axis that may be causing the roller not to move.
There is a possibility that the bottom roller is jammed or there is something wrong with the motor. Have a look at the bottom rollers and see if there is any material around the roller axis that may be causing the roller not to move.
bottom roller moves but only when pinch roller are up, when i lock down roller on vinyl bottom roller stops moving
OK, please check the top roller and see if it is free to spin. It sounds like pinch roller may be restraining the bottom roller.
OK, please check the top roller and see if it is free to spin. It sounds like pinch roller may be restraining the bottom roller.
im not sure how to check this
The rubber roller wheels should be able to freely spin (with your finger) when it is in the up position. Check them all with your finger to make sure they all freely spin.
The rubber roller wheels should be able to freely spin (with your finger) when it is in the up position. Check them all with your finger to make sure they all freely spin.
ok they do spin freely when in up position, but i thought i was supposed to lock down on vinyl
It is supposed to lock down on the vinyl but if the bottom roller isn't free spinning when the wheels are down it could be that the top roller (pinch roller) was the cause. This does not appear to be the case.

So if your bottom roller spins only when there is no resistance against it this could be a faulty motor, a bad motor belt or the belt may need to be retensioned or less likely, something with the motherboard.
It is supposed to lock down on the vinyl but if the bottom roller isn't free spinning when the wheels are down it could be that the top roller (pinch roller) was the cause. This does not appear to be the case.

So if your bottom roller spins only when there is no resistance against it this could be a faulty motor, a bad motor belt or the belt may need to be retensioned or less likely, something with the motherboard.
wow i just got it....and gotta send it back
What happened? Do tell!
i had a silhouette cameo it was not cutting properly plus it was so small....i thought i was upgrading going with mh 36"
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