Only thing I can think of is are you printing with full mask and highlight? Also are you printing in 361 mode and not 381 mode? Those the only 2 thing that make sense.
The ink levels on the other three carts were almost full, we just had one that was used up (I honestly think they sold me a printer with a refurbished cartridge). My highlight has been set to 7 and my mask is set to 3, this could be my problem. We don't seem to have any leaks anywhere.Hi Roz, What are the ink levels like on the other 3 carts? What is the size of the images you are printing? If they are small prints and you are concerned you are using more ink that you should be... I would dial down your ink levels until you notice the white being dull and then go back up 1.
We get a couple of carts a year that have the plastic bladder inside burst, check to see if there's a leak inside the cartridge?
If that doesn't help... Look inside the machine and check for any ink around the capping station that shouldn't be there?
We are printing in 381 mode, could that be a problem as well?Only thing I can think of is are you printing with full mask and highlight? Also are you printing in 361 mode and not 381 mode? Those the only 2 thing that make sense.