What i mean is that when someone is a shop owner with cafepress, zaz...when they sale a T shirt with their shop CP print and send the T to the customer but doesn't give the shop owner the name of his customer.
If I open a shop I just would like to know my customers as by experience I know that if the customer is happy he or she has lots of chances to comeback if I offer him some special later on.....
So if anyone know a fulfillment company who gives the shop owner the contact of his own customers please let me know
I think the problem with this is that cafepress/zazzle/etc have a privacy obligation to the customer to protect their information. The fulfillment companies process all the orders and have their contact/privacy polices publically available and easily accessible, whereas the hundreds of thousands of individual merchants don't have privacy policies or contact information available for the customer to read and know how their information will be used.
So, for example, if cafepress hosted a shop for joe's dog tees and then gave joe's dog tees the customer information, joe, from joe's dog tees might think that sending the customer information on a new multi level marketing opportunity is well within joe's rights as the merchant. The customer would probably think this is spam. Multiple this by 1000 merchants spamming customers with non-relevant emails, and then it can quickly become a case where end customers are not comfortable shopping at stores hosted by that fulfillment company because of their "lax" privacy policies.
Every company and invididual has a different idea of what is "acceptable". Additionally, many merchants at the fulfillment companies like to have a bit of anonymity, so they don't publish their email address/phone number/mailing address on their sites, but at the ame time many of those same folks would like to have the customer share their information with thim. It has to be a two way street with the customer knowing exactly how their information will be used and how to contact the people with their information to start or stop communications.
That being said, I think there are ways to make it happen so that people that are truly running their t-shirt shop as a business can have access to customer's information and still keep the customer's informed and giving consent.
I would ask around to a few of the fulfillment companies and see if this is a level of service that they can offer you. Some might be able to work with you on it.