The problem is with your film. It will scratch off no matter what but if it does easily you have let you film absorb too much water/humidity. Good film is supplied in a zip lock type bag I even stick a decadent bag after opening. The 7610/7620 same printer only the 7620 has a second tray are pigment printers they print transparencies just fine. Switch to dye with a CISS or refillable cartridges. Epson now makes a few printers with tanks and 1-2 that they say are film/transparency printers charging extra for.Hello Everyone!
I had an Epson 7620 for years and it worked wonderfully. After a flood, I decided to get the Epson 7610. It work great for the first few months and then the ink would scratch off the waterproof film. Epson replaced that one with a refurbished one. It worked okay for a few weeks and then it just stop recognizing the film. After a fight with Epson, they set me another one and the ink is scratching off again!
Espon told me that only their new printers can be used for transparencies/film and that i was lucky that the first one lasted so many years. I use Epson inks.
So with that being said, has anyone had this problem and fixed it?
Secondly, can anyone recommend another printer, that will not cost me an arm and a leg?