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I am new to sublimation. Just started a small business. I bought 4-in-1 sublimation heat transfer equipment for T-Shirts, Mugs, Plates and Caps, along with some sample sublimation papers. I also bought C88+ printer which came with 4 cartridges. I printed on the sublimation paper sample and tried to sublimate on the mug, nothing was sublimated. I tried printing on the reverse side of the paper assuming that I printed on wrong side, but didn't help. But when I used pre-printed sample (that came with the equipment with a color photo from the ), it sublimated very nicely. I have ordered brand new sublimation papers TruPix and tried, but was not successful. Please help !! Should I buy separate ink system for sublimation ? or anything else is needed to make it work. I appreciate your help. My settings are 320 degrees C for 40 secs sublimation time, as instructed from the equipment booklet.