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Discussion Starter · #1 ·
Production Chart request
Anyone have a decent production chart they've cobbled together based on Neoflex print history? I'm slowly starting to build one (I'll share it publicly and with AA as a sales tool) but who wants to reinvent the wheel?

Basically, a production chart lets me estimate productivity so I can schedule jobs properly as well as schedule "sales" if we have a slow period coming up in a few days. It also lets me schedule when to buy another DTG. Plus, I can basically enter how many shirts we have to print on a given day and it'll let me know how many people to call in that day (during slow periods).

Today's productivity was 400-500% more than our previous DTG, which is ridiculous. We also did our first WUB designs today and those were much faster than I expected (production mode!).

Since 90% of our designs are CMYK only, I expect to stick to production mode CMYK for most of our prints, and do WUB designs at the end of the day. 8 hour shift (5 hours of production time) = 4 hours of CMYK (144 shirts) + 1 hour of WUB (12-16 shirts, it seems). At peak, you can theoretically pay off a Neoflex in a month, if you have the business. This is more reason to get people to outsource production until they can bring in enough jobs to make it worthwhile to print 3-4 days a week.

I am also trying to schedule WUB jobs for Mon/Wed/Fri/(Sat) to keep white ink flowing (during slow periods).

Our standard turnaround is 2-3 weeks for a job. We do 5 different turnarounds: SLOW (2-3 weeks), NORMAL (1-2 weeks, upcharge), FAST (5-7 days, bigger upcharge), and RUSH (1-4 days, huge upcharge), SAME DAY (uses garments in stock, MASSIVE upcharge). This allows us the maximum flexibility to schedule jobs to keep ink flowing, AND to give customers the ability to pick savings-versus-speed.

Props to TIGERS
Also, props to the TIGERS yet again. The color profiling is bonkers good. I see detail in jobs we've been printing for 1.5 years that I never realized was in the artwork. It's almost TOO good.

Free Shirt Offer -- Facebook advertising
I'm going to run an ad on Facebook targeting people in our local area offering customers a free printed tee if they bring in a shirt printed at another shop (locally or online) with a receipt from that company. We'll do an in-house print and compare our quality to the competitor's and let the customer decide.

The great thing about this is that a person clicking that link will be taken to a website where they can schedule a visit (in person only) at their leisure, and then that 1/2 hour visit is blocked for others visiting that particular website. This allows me to also turn off that ad if for some reason we get too many people clicking-and-scheduling. $0.25 per click, if I can get 1 scheduled customer per 20 clicks, I can probably get a per-customer marketing cost of under $12 (VERY good).

It also lets me see which fulfillment house locally/nationally is popular, and get a look at the quality output of my competition. Offering a free reprint of their artwork also lets me see what kind of artwork is out there, allowing me to better set my prices based on what I see. Plus, I have a pretty visible foot traffic retail position, so I can offer the customer the option to display their garment on our wall (if I like the artwork), and let them know I would be happy to print it on-demand for passers by (and give the customer the commission on the print). If the customer lets me display-and-sell their artwork, this also lets OTHER customers see what we're doing and who we're doing it for.
 

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Discussion Starter · #3 ·
I definitely can see Dual CMYK in my future, but the fact that a single machine can tear through that much in a work shift means I don't have to worry about it now.

My DTG section has been growing almost 200% a month consistently since April 2013, other than the January/February lull, but color me nervous in regards to what to do if it accelerates too fast in the late spring boost. I already told my fulfillment people that I'll buy another DTG in May or June if I need to -- you never want more than you can maintain. Plus I would hate to have to maintain too many printers in January/February 2015 (business drops around 70% for us from Christmas/December to January).

I need 90 days with this one to see what hiccups we face. I don't expect things to run flawless, but I am also one of those guys who is afraid to put all his eggs in one basket.
 

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Great ideas here Brian. I recently switched from dual cmyk back to white+cmyk. The dual was nice for white jobs I must say. I ripped through stuff that would have taken a lot longer otherwise. I am sure if you start cranking with this Neo you will want another for dual. I was planning on running a special myself , "free sample print to everyone". To avoid the people who just want a free shirt I was trying to come up with a stipulation like "we print your design free and you keep the sample shirt if you are happy (which you will be) and decide to place an order with us"
 

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Discussion Starter · #5 ·
Try my idea -- invite people who have printed online to bring in their shirt and receipt and they'll get a free print. Doesn't have to be the same print, just a "show us your best and we'll show you ours". Sounds dirty (which I would use, since my shop is pretty GFY in our advertising, ha).
 

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You are The biggest hustler! Happy that you are NeoFamily.
I was studying CafePress 10K report yesterday. I think you will reach there one day. Go slow and steady is what I learned. I admire your great business mind. One day I will ask advice from you.:)
Don't be pain in a butt to me, lol.
Cheers! Inks are on me always.
 

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Discussion Starter · #7 ·
I'll always share my advice and secrets publicly, but I'll make sure to give some good ones to NeoFamily first!

I leave for my African safari on Thursday, but I know I will be leaving my shop in the great hands of the TIGERS. Great job with phone support, especially on a Monday morning!
 
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