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Just wanted to share a lil issue I ran into today with my NeoFlex. All had been going well, I purchased a used Neoflex, which for some reason was having issues. The Neoflex team promptly replaced it with a second one, which has been serving me well thus far (Thank you). Today I encountered a problem similar to the problems I was having with my first printer. It would lock and throw a 001001D error. I'm sure there are many other reasons this error could show up, however I would add this one to the list.
The cause: I needed to manually clean under the print head and getting under the print head wasn't quite working to get all the dried ink from around the print head. I removed the Encoder strip from its track, unfastened the drive belt and flipped the entire print head casing upside down and performed a cleaning in that manner. After this I commenced cleaning the capping station. This is where my problems began.
The Problem: After all cleaning was complete, I flipped the head back over placing the unit back in its track, put the encoder strip back in its track, and put the drive belt back on the gear motor. After restarting I was expecting it to go back into the ready mode shortly after, however instead I received an error 0010005. Checking the Neoflex manual it indicated an issue possibly with the encoder strip, on closer inspection I noticed I brushed a bit of ink on it. So I cleaned the entire strip restarted and received another error "001001D" the manual indicating again issues with the encoder strip or the drive motor was out of step. I was stumped like this>
after several restarts thinking it was out of step I couldn't figure out why it would not release from the capping station area to perform its song and dance before returning to the ready status. The blue solenoid would engage which should have released the print head from its housing and allow it to move to the left. It would not, it would hit something get stuck stop and give the error code.
After looking closer at how the printer was attempting to engage, the blue solenoid was depressing a small plastic piece, which allowed the capping station to move to the left, however this was not occuring properly because the capping station was not returning to the full lowered/left position locking against the print head. When the print head moves to the full right position to dock there is a small upward ramp the capping station follows which seals the capping station against the print head as it rides up the ramp. When it attempts to leave the docked position it moves to the left the solenoid should engage and the head should have no problem moving the left position away from the capping station, the issue was, after cleaning I noticed I dropped some debris and dried ink in the small track the capping station follows to slide left and right. The debris was preventing the capping station from moving all the way to the left by about 2 millimeters, it was enough to prevent the print head from moving to the left locking against the plastic parts of the capping station.
The fix: included re-cleaning all debris around the capping station slide track more thoroughly, as well as the lower area just in front of it and under the wiper blade track. I also included just a bit of oil to the capping station track since it seemed the cleaning solution was making the slide track plastic tacky causing it to get stuck or not slide into place evenly, one of the two small side bars that slide on the track would get stuck.
A quick restart later ended a few hours of frustration by this small attention to detail. All is right in the world again and I can continue making $. Hope this helps someone. I'm going to bed, its 4am, and unfortunately not necessarily past my bed time..
Also found a similar post here http://www.t-shirtforums.com/direct-garment-dtg-inkjet-printing/t169153.html
Mike Herrera,
Texas
The cause: I needed to manually clean under the print head and getting under the print head wasn't quite working to get all the dried ink from around the print head. I removed the Encoder strip from its track, unfastened the drive belt and flipped the entire print head casing upside down and performed a cleaning in that manner. After this I commenced cleaning the capping station. This is where my problems began.
The Problem: After all cleaning was complete, I flipped the head back over placing the unit back in its track, put the encoder strip back in its track, and put the drive belt back on the gear motor. After restarting I was expecting it to go back into the ready mode shortly after, however instead I received an error 0010005. Checking the Neoflex manual it indicated an issue possibly with the encoder strip, on closer inspection I noticed I brushed a bit of ink on it. So I cleaned the entire strip restarted and received another error "001001D" the manual indicating again issues with the encoder strip or the drive motor was out of step. I was stumped like this>
after several restarts thinking it was out of step I couldn't figure out why it would not release from the capping station area to perform its song and dance before returning to the ready status. The blue solenoid would engage which should have released the print head from its housing and allow it to move to the left. It would not, it would hit something get stuck stop and give the error code. After looking closer at how the printer was attempting to engage, the blue solenoid was depressing a small plastic piece, which allowed the capping station to move to the left, however this was not occuring properly because the capping station was not returning to the full lowered/left position locking against the print head. When the print head moves to the full right position to dock there is a small upward ramp the capping station follows which seals the capping station against the print head as it rides up the ramp. When it attempts to leave the docked position it moves to the left the solenoid should engage and the head should have no problem moving the left position away from the capping station, the issue was, after cleaning I noticed I dropped some debris and dried ink in the small track the capping station follows to slide left and right. The debris was preventing the capping station from moving all the way to the left by about 2 millimeters, it was enough to prevent the print head from moving to the left locking against the plastic parts of the capping station.
The fix: included re-cleaning all debris around the capping station slide track more thoroughly, as well as the lower area just in front of it and under the wiper blade track. I also included just a bit of oil to the capping station track since it seemed the cleaning solution was making the slide track plastic tacky causing it to get stuck or not slide into place evenly, one of the two small side bars that slide on the track would get stuck.
A quick restart later ended a few hours of frustration by this small attention to detail. All is right in the world again and I can continue making $. Hope this helps someone. I'm going to bed, its 4am, and unfortunately not necessarily past my bed time..
Also found a similar post here http://www.t-shirtforums.com/direct-garment-dtg-inkjet-printing/t169153.html
Mike Herrera,
Texas
